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Thanks. I was hoping the updates would’ve been more stable nowadays. What you’re describing is exactly the issue we used to have and spent half my time troubleshooting these issues hence why the server became heavily customised with fixes. that’s interesting to know about the support. In the...

I'm looking at setting up a new server as we have 20+ small sites on an old Plesk 12.5 server. The old server is a 2.4ghz x 4 core Xeon, 16gb, 2x2TB HD with a 100Mb/s lan (server was set up in 2015). It’s mainly running low traffic Wordpress sites, a few bespoke PHP/MySQL sites (all via...

Thanks, I didn't have that installed. I really need to upgrade this server to the newer Onyx. or source a new server and migrate everyone across, ditch the old customers that are still using PHP 5.6.4

I think I may have fixed it! Create a new file (or edit it if it already exists): /usr/local/psa/admin/conf/panel.ini Add the following code: [aps] catalogUrl = "https://cdn.apscatalog.plesk.com" catalogsCustomization = on Then restart plesk: using # service sw-engine restart && service...

This fixed it: Connect to server using ssh and enter the following: (Fixes the file permissions) # Plesk rebuild fs -y (Then re-build the chroot templates: as per this kb article: How to rebuild chroot template? ) # wget...

Yesterday my Cron Jobs started failing withe the following error: execv("/bin/bash") failed system error: Permission denied Likewise I am unable to log in to the virtual hosts files using SFTP it refuses to let any virtual host user connect using SFTP, however I can connect using FTP and I can...

Found the solution here: https://kb.plesk.com/en/126528

I've done something stupid!!.... Whilst checking for PHP spam scripts, I accidentally deleted this file: /usr/sbin/sendmail.postfix I was in the middle of going through this test: http://kb.parallels.com/en/114845 and after I'd moved the sendmail.postfix file back using the following... # rm...

Fasthosts say that their servers don't support IPv6: But my logic is thinking that if the customer can view their website on the same server via port 80, then I assume they can connect to the server via IPv6 to IPv4 translation routing with my customers ISP? which then suggests that its...

Thanks. I'll keep digging. I'm trying to rule out that it is not Plesk thats causing it. Hence I'm trying to ensure theres no issue with my server setup. We've changed his router connected via ethernet and wifi at his location. I've asked fasthosts to investigate too, just in case theres a...

Not sure if its related, but if I restart the firewall I do get this error: cat: /proc/net/if_inet6: No such file or directory Here is etc/sysctl.conf # Kernel sysctl configuration file for Red Hat Linux # # For binary values, 0 is disabled, 1 is enabled. See sysctl(8) and # sysctl.conf(5)...

Here's the iptables status (with fail2ban running): Table: nat Chain PREROUTING (policy ACCEPT) num target prot opt source destination Chain POSTROUTING (policy ACCEPT) num target prot opt source destination Chain OUTPUT (policy ACCEPT) num target...

Then when they arrive in the office, the logs look like this (they are unable to send/receive). Only incoming mail from external email addresses are abvailible Oct 5 07:57:15 server88-777-666-555 postfix-local[30153]: postfix-local: [email protected], [email protected]...

Following connections from test22@ are from other home Oct 5 06:28:27 server88-777-666-555 courier-imaps: LOGIN, [email protected], ip=[::ffff:213.55.184.157], port=[18154], protocol=IMAP Oct 5 06:28:31 server88-777-666-555 courier-imaps: LOGIN, [email protected]...

I'm currently awaiting my client to come back to me with some info so I can pull off the logs based on when he's arriving in his office. I'm also awaiting a response from Fasthosts (where the server is hosted) to see if they can help, but to be honest, this forum is by far the best place for...

Thanks for the response. I will dig up the logs and config files. Meanwhile, I'm trying to understand the principle of how plesk works so before I go collating all the info, can I ask these questions: If I have a server running a default plesk installation, and the server set up with a bunch...

Issue still exists. Does anyone know what may cause this?

I think I may have found the obvious solution. open /etc/postfix/main.cf change 'inet_protocols = ipv4' to 'inet_protocols = all'

Pleask 12.5 (latest) running mail fine for several months. Discovered that a client in Zurich is experiencing issues retrieving mail. When he arrives in work in the morning, he is unable to receive mail, yet sending mail is ok. I can reboot the server, and he will be able to receive mail. The...