• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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  1. Alvin_Allen

    Question Alerting Swap

    You can change the alarm level in Plesk (or disable the alarm altogether) instead of disabling swap. For example, see this article: Advanced Monitoring/Health Monitor reports an alert about Apache high memory usage
  2. Alvin_Allen

    Resolved How to display CPU usage values in percentage?

    According to the Plesk Documentation and Help Portal, the "CPU Usage" displayed is "the average usage of the server CPU (in %)" CPU Usage
  3. Alvin_Allen

    Question Batch "Additional directives for http & https"

    Hi Sebastian, The additional directives are configuration files on your service (under the specified sub-domain--depending on your configuration) i.e.: Additional directives for HTTP /var/www/vhosts/system/subdomain.example.com/conf/vhost.conf Additional directives for HTTPS...
  4. Alvin_Allen

    Issue (WordPress Toolkit) Permissions for files and directories... show always the red circle alert.

    My apologies for not answering you sooner. The problem seems to be with Wordfence, I uninstalled Wordfence (for all my WordPress installations) and reinstalled it. This seemed to fix the "Permissions for files and directories" issue I had.
  5. Alvin_Allen

    Issue (WordPress Toolkit) Permissions for files and directories... show always the red circle alert.

    I had this issue too. It is related to the Wordfence plugin, see the post from Razzed here: https://talk.plesk.com/threads/wordpress-security-check-breaks-wordpress.334329/
  6. Alvin_Allen

    Issue Failed to open roundcube interface

    Hi, this may be related to this article: http://techdire.com/plesk-webmail-index-page-download-issue/ An earlier answer in this forum: https://talk.plesk.com/threads/download-index-file-when-webmail-domain-tld.288460/ Regards.
  7. Alvin_Allen

    SSH Permission denied (publickey,gssapi-keyex,gssapi-with-mic).

    Hi, you may need to run the 'restorecon' command (restorecon - restore file(s) default SELinux security contexts.) See this article "Setting up SSH authorized_keys with SELinux enabled" http://www.pyrosoft.co.uk/blog/2013/01/12/setting-up-ssh-authorized_keys-with-selinux-enabled/ Regards.
  8. Alvin_Allen

    Error: Migrate Confixx to Plesk

    Hi, I'm not sure if this applies to your version of Plesk, you can check out the following KB: https://kb.plesk.com/en/124725 Regards.
  9. Alvin_Allen

    Resolved Error installing let's encrypt on Plesk 12.5 CentOs 6

    Hi, It looks like there may be an issue with your version of python, you have version 2.6 and Let's Encrypt requires python 2.7. You can read more here: https://community.letsencrypt.org/t/redhat-centos-6-x-users-need-python-2-7/2190 Regards.
  10. Alvin_Allen

    Install CMR-Software from .iso

    Hi, You need to loopback mount the ".iso" image. There are several examples, such as this one: http://www.justgeek.net/mount-an-iso-image-under-linux/ Regards.
  11. Alvin_Allen

    Wordpress Database

    Hi, You may need to check the "$table_prefix" in the wp-config.php file. If you imported the exported database, it will have the original table_prefix and you need to make sure your live domain's wp-config.php "$table_prefix" matches. Regards.
  12. Alvin_Allen

    pm_exception error

    This KB article may help you: https://kb.plesk.com/en/128959
  13. Alvin_Allen

    How reset Plesk Admin Password on Plesk 12.5 with CentOS 7

    This post might help you: https://talk.plesk.com/threads/i-can-not-access-the-plesk-panel-12-5.336203/
  14. Alvin_Allen

    SSL SHA-256 / TLS 1.2- & HTTP/1.1

    What this means is your SSL certificate needs to be upgraded to 2048-bit, you can have your SSL certificates re-keyed from 1024-bit to 2048-bit by the SSL provider.
  15. Alvin_Allen

    transfer problem from hostgator cpanel to plesk vps

    Hi, for the database, it looks like the problem is your version of MySQL on your Plesk (5.1.73). The character set 'utf8mb4' was not supported until MySQL 5.5.
  16. Alvin_Allen

    Let's script doesn't works in Plesk 12.5 after unistall a domain and install it again.

    Hi Miguel, All the Let's Encrypt extension does is issue an SSL for you based on your domain and installs it, for your domain, under SSL Certificates. Before you remove a domain (or subscription) in Plesk, you should download the certificate so you can re-install it later. I wouldn't think this...
  17. Alvin_Allen

    Let's script doesn't works in Plesk 12.5 after unistall a domain and install it again.

    Hi Miguel, For Let's Encrypt, there is a rate limit of 5 certificates per domain per 7 days (including sub-domains). You can find out more information on the Let's Encrypt community: https://community.letsencrypt.org/
  18. Alvin_Allen

    Cron in virtual server with Plesk 12.5 can't find the find command

    It's possible your cron is running in a chrooted shell. See this KB: https://kb.plesk.com/en/115889
  19. Alvin_Allen

    Upgrade to Plesk 12.5.30 - Webmail Horde Failed

    No problem (it can be frustrating). Do you have any corresponding errors (at the time you attempt to login) in the /var/log/psa-horde/psa-horde.log file?
  20. Alvin_Allen

    Upgrade to Plesk 12.5.30 - Webmail Horde Failed

    Hi, Have you seen this KB? "[HUB] Horde Webmail login fails: How to troubleshoot" https://kb.plesk.com/en/6781
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