• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    Resolved Customer panel menu account does not work

    Username: TITLE Customer panel menu account does not work PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.66 Update 1, Centos 7 / Almalinux 8 PROBLEM DESCRIPTION If you click on Account in the customer panel you can choose between e.g. My Profile and Backup Up...
    • moswak
    • Thread
    • ppp-67102 pppm-14752
    • Replies: 2
    • Forum: Reports
  2. M

    Resolved Email encoding after upgrade to 18.0.65

    Yes, exactly, other than deactivating automatic updates, it's no longer possible. Bugs like this are rare, but something like this happens every now and then and it's just very annoying for many hosting customers. If nothing changes in this regard in the future, more and more larger hosting...
  3. M

    Forwarded to devs Update to 18.0.63 #4 removed /etc/fail2ban/jail.local, crashed Fail2Ban

    In my case it was a jail that had the instructions at the beginning_ [INCLUDES] # Read common prefixes. If any customizations available — read them from # common.local before = common.conf If I remove this from the jail before the update, the update works normally.
  4. M

    Forwarded to devs Update to 18.0.63 #4 removed /etc/fail2ban/jail.local, crashed Fail2Ban

    Same problem ...
  5. M

    Question Upgrade Virtuozzo container from CentOS 7

    A new comment has now been added on Conversion inside containers (Virtuozzo) · Issue #87 · plesk/centos2alma -------- commented Jan 5, 2024 Virtuozzo have a special script to convert CentOS 7 containers now. Unfortunately, it does not support Plesk. I believe we will be able to discuss it with...
  6. M

    Question Upgrade Virtuozzo container from CentOS 7

    Do you have any news about this? was there a reaction?
  7. M

    Question SiteJet

    That's a nogo to simply activate an extension like a site builder. Imagine a web designer hosting his customers on a Plesk server and suddenly the customers have a web builder at their disposal. A web host with thousands of customers suddenly has to worry about broken websites and support...
  8. M

    Issue PleskFilter: Unable to set close-on-exec on connfd (Bad file descriptor)

    the server didn't have any exceptions No, unfortunately there are no clues in the log I restarted all services once and performed plesk repair for web, mail and installation. Since then it has looked ok. I have to keep watching.
  9. M

    Issue PleskFilter: Unable to set close-on-exec on connfd (Bad file descriptor)

    Hi, Last night the maillog was suddenly full of messages like PleskFilter: Unable to set close-on-exec on connfd (Bad file descriptor) what does this message mean? I've searched but can't find anything related to Plesk.
  10. M

    Issue Joomla Toolkit - suddenly Joomla extensions updates dont work

    this has already been reported. but there is no update yet ------------ Leonid xxxxx (Plesk) Jul 11, 2023, 07:26 CDT Hello, Thank you for contacting Plesk Technical Support. Such behaviour is registered as Joomla! Toolkit bug with ID EXTPLESK-4677. Currently, no workaround is available...
  11. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    actually everything has been said. I had written that I know that option 2 is chosen to prevent emails from being delivered locally. option 3 only to remove all mailboxes. It takes a little getting used to that this has now been changed and in my opinion it was solved better in the past, but...
  12. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    it's not about a possible bug. I know that "with "Disabled for incoming mail", Plesk tries to delivery email to an external server." functions. it's just that it was "before" possible to disable the email service "without" deleting the mailboxes. it would be much better if you could deactivate...
  13. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    no of course not Yes, exactly, and that's no longer the case with the newer Plesk versions. this was the case in previous versions. but now the service can only be deactivated if you confirm that all mailboxes are also deleted, see picture the email service can only be deactivated if the...
  14. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    at least with plesk without the dns extension this is the case. if plesk has activated the mail service for the domain, the emails are delivered locally. For domains that have an external mx, the email servoce must be deactivated, which is also not a problem apart from the fact that plesk then...
  15. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    No, this is not a bug or a misconfiguration. If the customer has 5 domains but one of them has been switched to MS then this is normal. As long as the mail service is activated in Plesk, Plesk does not care which MX is set (Plesk has no DNS), but delivers the emails locally. Plesk only looks for...
  16. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    When a customer migrates their domain to MS, they also need to migrate the content of their mailbox to MS. Customers often want to keep the mailboxes in Plesk for a while before they are finally deleted. But that only works if the email service is activated. If the customer has several domains...
  17. M

    Resolved Plesk deletes all mailboxes when email service is disabled

    In the past, you could simply deactivate the email service of a domain (e.g. after switching to office365) but the mailboxes were not removed. Now you can only deactivate the email service if you confirm that all mailboxes will also be deleted. Is it not possible to avoid removing the mailboxes?
  18. M

    Resolved Password protection breaks static files access (404 error)

    I can only agree. Of course, it's really not a problem if you only have a few webs on one server, but if you have a large number of servers with many customers, the only option left is to completely disable automatic Plesk updates in the future. who would like to get unnecessary support just...
  19. M

    Issue update error 18.0.47 #5 to 18.0.48

    a workaround # rpm -ivh --nodeps php-process-5.4.16-48.el7.x86_64.rpm then upgrade works. only one Warning -- Warning: RPMDB altered outside of yum. ** Found 1 pre-existing rpmdb problem(s), 'yum check' output follows: php-process-5.4.16-48.el7.x86_64 has missing requires of php-common(x86-64)...
  20. M

    Issue update error 18.0.47 #5 to 18.0.48

    @sebgonzes that's not the solution. It is surprising that another server that has php5.6 as OS-PHP upgraded without any problems. i haven't figured out why yet. If you remove the OS-PHP via the plesk installer and reinstall it (php5.4), the upgrade also works.
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