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Hi Christian, <name>max_site</name> <value>1</value> </limit> <limit> <name>max_subdom</name> <value>-1</value> </limit> <limit> <name>max_dom_aliases</name> <value>1</value> </limit>

This works for us: <packet version=\"1.6.3.0\"> <service-plan> <add> <name>MyServicePlan</name> <limit> <name>disk_space</name> <value>1073741824</value> </limit> <limit> <name>disk_space_soft</name> <value>968884224</value> </limit>...

Hi Guys, Does anyone know if its possible to set up a service plan to allow email addresses to be added, but to only allow forwarding. I created a service plan to allow 1 mailbox but set the size at 0. This shows the icon for mail accounts but still leaves a tick in the "mailbox" (Ideally I...

Thanks sonics, We will test with 14.5

Can someone tell me if Smartermail 14.5 is supported in Plesk 12.5 I have seen an article here which shows Smartermail 14.1 is supported, but I cannot see any date for this article. Also, when trying to download this version, it appears Smarter tools no longer allow you to download older...

Add them to the DNS template. Then when new domains are added, they will use the template. Regards Dave.

So, I created a ticket with Odin on this subject and after a few days they have come back and said its disabled on linux versions (not sure why yet!) But they did provide me a one liner to get the disk usage: mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa -NBe"select m.mail_name, d.name from...

If Plesk was not handing primary DNS, then nobody would be looking at this post anyway, as DNS would be disabled and no records could be added. Whether this gives you a headache or not is irrelevant, we needed a solution for longer DKIM values to be entered, and this has sorted it. Whether the...

Hi trialotto, Let me try and explain. We host a shared Plesk server. One of our clients hosts their own mail server in their office and has generated a DKIM key using a free service on the internet. They key is 2048 bits long (way to long for Plesk to currently handle). So we had two choices...

Go in to the Subscription and far right column near the bottom it should be displayed. Dave.

Yes I understand its at our own risk, just wanted thoughts on if it is feasible (in theory)

Yes , originally this was the case but later changed RFC 4408 to allow multiple strings for a single record. Your own KB articles know about this issue here So until this issue is resolved, we need to do this manually; hence why I asked if I manually update the database table to allow more than...

Hi Trialotta, This is for one of our clients. They have been given a DKIM public key which they need to enter and when they do so from Plesk, it only saves the first 255 characters which is no good. Consequently, when they try to validate it they are getting invalid RSA key. This is why I...

I can see there is a limit of 255 characters adding a DKIM dns record through Plesk. Can someone tell me if its possible to add DNS records via CLI (and if I alter the varchar length in the database) we can then add larger DKIM records? Dave.

You could try looking at the fail2ban conf file and see if it is set to use sqlite (we noticed some months ago fail2ban was dragging the server down and found it was writing everything to sqlite). We then went through all of our servers and change the conf file from: dbfile =...

Hi Oliver, We had something similar a few days ago and had to restore the database completely. Plesk takes a backup of all mysql databases every night which can be found in /var/lib/psa/dumps; hopefully this would get everything working again. Dave.

I have noticed in the psa.mail database there are fields for quota and disk_usage but they never seem to change. We set our subscriptions up via API using service plans, with the mailbox limit set to 2Gb per mailbox. I have read in other articles that the quota set at -1 means its the default...