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Search results

  1. V

    Issue cant install php module confliccting docker / plesk

    Please provide your Plesk and Docker extension versions.
  2. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Sure. We actually use the upstream MariaDB packages for this feature. They are not modified in any way by Plesk (and Plesk doesn't interfere with mariadb-check on the service startup), so you should follow MariaDB Community Bug Reports and Feature Requests to report such bugs into the upstream.
  3. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Since MariaDB developers didn't manage to properly fix this issue on their side, we've implemented a workaround on our side. It was just released with Plesk 18.0.63.4. We've added an additional check for kernel version to avoid the issue since Plesk 18.0.61.4. So, all in all, it should be safe...
  4. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Please be advised that we've identified a couple of issues with the latest MariaDB 10.11.8 release. So you might want to hold off MariaDB upgrades until further notice to ensure the upgrade process is smooth and doesn't require manual intervention. The first is issue is only on Debian-based...
  5. V

    Resolved Plesk Repodata for PHP 8.2 is Broken on AlmaLinux 8 [URGENT]

    Should be resolved now. Thank you for reporting this issue!
  6. V

    Resolved Plesk Repodata for PHP 8.2 is Broken on AlmaLinux 8 [URGENT]

    Looks like a specific CDN endpoint (79.127.235.6) issue. Will reply here once it's addressed.
  7. V

    Issue 18.0.59 (Update #2) failing to update to 18.0.60

    System package update-notifier-common post-install script failed due to a Python module absence. Try running: sudo apt-get --reinstall install python3-debian Alternatively, you may try removing update-notifier-common and packages that depend on it, if you don't need them (be careful, though).
  8. V

    Resolved Plesk Repodata for PHP 8.2 is Broken on AlmaLinux 8 [URGENT]

    This could've happened during a short window as a result of package updates being uploaded and cached by CDN. In case you're still experiencing issues, please notify us.
  9. V

    Issue Upgrade 18.0.46 to 18.0.60 fails

    As long as it doesn't pull in other Plesk packages (other than the listed ones) and no sites use it, it's fine. It would just effectively result in the corresponding Plesk component being uninstalled. I recommend the following sequence of commands (verify that expected packages are being...
  10. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Should be OK. But you're free to update to point releases in whatever method is convenient for you.
  11. V

    Issue Upgrade 18.0.46 to 18.0.60 fails

    That's expected, since the distribution is not available at the download site. This implies you have issues with the system repositories as well. Try running yum update php-\* and seeing if it errors out. In general, if you're absolutely sure you're not using the OS vendor PHP anywhere, you may...
  12. V

    Issue Upgrade 18.0.46 to 18.0.60 fails

    In general you should be able to update from the default source. Try running plesk installer --source http://autoinstall.plesk.com Please also show the output of rpm -q psa
  13. V

    Issue Failed to reset statistics for mail exceed limit

    plesk sbin (internal utilities) and plesk bin (public CLI) are different. As I said before, just raise the limits according to your new needs.
  14. V

    Issue Failed to reset statistics for mail exceed limit

    Obviously, the same goes for removing arbitrary files.
  15. V

    Issue Failed to reset statistics for mail exceed limit

    Please do not use commands in the plesk sbin family, unless directed by the official documentation or staff. These are internal commands. Using them directly may result in unexpected changes or damage to your system. If you want to raise the messages limit for a specific object (mail, domain...
  16. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Probably there are issues on your system with the filesystem or SELinux.
  17. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    @Darren Debono , @ext_jmontalvo , thank you for bringing this to our attention. The fix will be released with Plesk 18.0.60.
  18. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    MariaDB developers may have changed their maintainer identification. Could you execute the following commands and paste the output here? This will help identify the root cause. for f in /usr/bin/mysql /usr/sbin/mysqld; do dpkg-query -W -f '${Maintainer}' "`dpkg -S "$f" | cut -d: -f1`"; echo...
  19. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    I saw such error messages on older OSes when there are issues with certain DB table files (basically corrupted). Check the MariaDB logs (e.g. /var/log/mariadb/mariadb.log). You'll probably see something like: Version: '5.5.68-MariaDB' socket: '/var/lib/mysql/mysql.sock' port: 3306 MariaDB...
  20. V

    Question Try our new tool to upgrade your old MariaDB server from Plesk UI

    Either you've already fixed your configuration or the problem is in a completely different place. I suggest either retrying installation or addressing support.
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