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  1. Dennis Oppelt

    Issue error message using Plesk Obsidian Version 18.0.21 Update #5, last updated on Dec 20,

    Hi I just had an email today with this error: I think it may be a file size issue. I do not know much about servers using SSL, but is there a way to fix this? thanks here is the error: API call failed: <urlopen error [Errno 32] Broken pipe> error: failed to collect system info
  2. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    Yes, I see that now, I missed that yes, I was lucky, but I'm sure the edit would have worked too, thanks for all the help
  3. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    well this is interesting: I was all set to edit this file but........my .Plesk today had an update , many updates. I looked at what they were and none of them seemed to have anything to do with Zend or my issue. So I installed all the updates, and guess what? No more emails? The hourly emails...
  4. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    thanks, I wil try that tonight
  5. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    after reading a reply from Plesk support it seems that by deleting this file below, it might solve the issue? file /usr/local/Zend/lib/ZendExtensionManager.so is not owned by any package PS: I never installed the Zendextensinmanager manually. the issue of emails started right after the plesk...
  6. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    I ran the command above: here is the result: [root@server ~]# grep -R ZendExtensionManager.so /etc /etc/php.d/zend_extensions_psa.ini:zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so /etc/php.ini:;zend_extension=/usr/local/Zend/lib/ZendExtensionManager.so ; moved to...
  7. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    OK I just heard back from them but I am an idiot on this I could use someone to interpret this? It sounds that I can delete something? and do I really Need the Zend Package? anyway, here is what Plesk told me, and I put in one of the results of a command they told me to first run...
  8. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    I had good luck, My VPS support sent my plesk problem to Plesk, since its a result of an update. anyway. I will report back after its fixed (if they tell me what they did, or if they even fix it) thanks
  9. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    I will try again with my VPS support, Plesk support will not work cause if I submit the liscence key, it tells me to contact my provider and my provider told me to contact Plesk can't win. When I feel better, as I am ill, I will try support one more time. thanks
  10. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    sorry, I clicked on the plesk support link and again, I clicked on "get help directly from plesk" and I was taken to a page that said that if I had an issue with plesk, I need to get help from my VPS provider who buys the plesk liscence.
  11. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    someone long ago told me to also try this command: login as: root [email protected]'s password: Last login: Sun Oct 27 05:57:41 2019 from 201.192.166.147 [root@server ~]# crontab -e --------------------- and to do this: 4. Add the command to dump the result instead of email it (1,16,31,46 * *...
  12. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    the second command: yum whatprovides /usr/local/Zend/lib/ZendExtensionManager.so gave me this: yum whatprovides /usr/local/Zend/lib/ZendExtensionManager.so Loaded plugins: fastestmirror, security Determining fastest mirrors * base: mirror.its.sfu.ca * extras: mirror.it.ubc.ca * updates...
  13. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    sorry, I must have missed that the first command: grep -R ZendExtensionManager.so /etc/php.d/ /etc/php-fpm.d /etc/php.ini gave me this: login as: root [email protected]'s password: Last login: Sun Oct 27 05:56:55 2019 from 201.192.166.147 [root@server ~]# grep -R ZendExtensionManager.so...
  14. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    I found something else, and got the clue from the subject field of all my Hourly notifications which was: Cron <root@server> run-parts /etc/cron.hourly if I go to: etc/cron.hourly there is a file called plesk-php-cleanuper it's contents are: __________________ #!/bin/sh # This purges...
  15. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    one last question: as I cannot afford to hire someone, and my VPS provider support does not cover this.. as I said before, the file ZendExtensionManager.so does exist in /usr/local/Zend/lib/ but it is all encrypted and unreadable to me, here is another thing I found...... if I go to...
  16. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    sorry, I do not know what to do. I see 2 files there that look like they are encrypted, the 2 directories contain sub directories that have php versions that are very old (4.* to 5.1 or so) even though the oldest I use is 5.64) and in Plesk, I disabled those oldest ones and tried to delete...
  17. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    Hi I went back in and the file does exist in the path of /usr/local/Zend/lib/ below is a screen cap. 2 files and 2 directories the path is shown in the lower left corner
  18. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    Hi, thanks I tried it without the extra prompt, but got no result, as shown below
  19. Dennis Oppelt

    Resolved Cronjob notices issue after obsidian upgrade

    thanks Igor, I am not a server IT but I have used ssh before. I logged in as root, and entered the command as you suggested and pressed 'enter' but nothing came up as you can see in the screen capture below, unless I did something wrong? thanks
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