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Hi @Sebahat.hadzhi, thanks that was helpful. Not out of the woods yet. It looks like the Plesk version installed is 18.0.72: cat /usr/local/psa/version 18.0.72 Debian 10.0 1800250915.05 but the sw-engine version installed is from 18.0.71: dpkg -l | grep sw-engine ii sw-engine...

unfortunately it hasn't. It actually was triggered by a reboot. But I tried again, also using a snapshot from before it happened. none worked. Another thing is Plesk couldn't update since August.

Username: TITLE 502 bad gateway problem PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE debian 10 PROBLEM DESCRIPTION Hi, It looks like I'm stuck with a 502 admin login page only giving me option to log in to the repair kit, and I cannot log in to that either. via ssh it's not...

Alright, please help me understand the logic of the plesk cert installation. Let's sum up the current situation. let's use: "Cert A" - to mean an externally purchased cert "Cert B" - a Let's Encrypt cert. - in server level: Certificate for securing Plesk - 'Cert A' from server pool - in...

Hi, Just wondered if you had any further thoughts on this. I contacted the comodo team but they said that to them the certificates look perfectly installed. If this is not the case, could you let me know how you verified the installation, please? Many thanks!

Thank you for looking into this! Please find the fresh maillog attached. I'll look into the cert issue, I thought everything got uploaded.

I have an externally purchased certificate added in plesk/tools&settings/ssltls certs - Certificate for securing mail Is there anything else needed to validate a cert? Please find the files attached.

Hello, I have a problem with a few email clients having trouble using my SMTP (one of them being gmail, but thunderbird is ok). the gmail comes back with 'authentication failed. Please check your username/password. Server runtime error: "334 (...) authentication failure code (535)' the...

You're a star UFHH01! It's all honky dory now! yeeaay! Thank you! I followed the thread, although step 3 wasn't necessary - the autoinstaller must have removed the files itself.

Thank you for the advice. I have change the record, but not much change can be noticed, I'm afraid. Is there another angle of approach?

Oki doki, I get that! Here are the current files, and screenshots of the maillog (I downloaded the maillog file but couldn't read it so I made the screenshots). Thank you for your patience!

Thank you UFHH01! That's amazing, a lot of effort you've made, thank you so much! Also good news about the Let'sEncrypt. Now, I've updated my missing DNS records with what my plesk indicated, and implemented your suggestions to the file (however, I think you meant main.cf rather than master.cf...

Hi UFHH01, My apologies, I was rushing too much and overlooked that most of the file was missing. Here are both files attached. Regarding the steps to secure the server: - I can't be certain now, but just after the upgrade, the smtp may have been working fine - then I tried to select a...

oh, and the server is running Ububntu 14 LTS

and here are the postfix files

OK, here you are Here's a snapshot of the maillog

Thank you UFHH01! I did that, but it looks like we're digging in deeper. The error coming up now is: SMTP Error (454): Failed to add recipient "[email protected]" (4.7.1 <[email protected]>: Relay access denied).

Hi, I've had an issue with sending mail after onyx upgrade. Or, to be more precise, after trying to have my mail server secured with ssl. Incoming mail is fine through all channels (webmail, firefox), but for some reason I cannot send anything, as if the smtp is not responding. The error I get...

Hey, I get my cheap ssl's from: www.namecheap.com That's the cheapest I ever found.

woo hoo! it worked! thank you so much for help and patience!