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Just wait until an open source alternative appears. Wouldn't that be nice?

Noticed the message after I submitted mine. I left a PM. Thank you.

In short term it may look expensive to migrate customers. However, in long term you save money. Depending on the life of the subscriptions and their number it may be a lot of money. Also it's not true that buying directly from Plesk is more expensive. I was recommended by one of their...

I did. I was told there isn't much what can be done.

Yes, with Plesk it is always "expected" to be implemented and never really implemented. Proof of that, among other things, is their plesk.uservoice.com. There are requests with "Started" label which aren't implemented even after 4 years. Even if a feature request has more than 600 votes it...

Oh, believe me, we evaluated the cost of migration, that's why we tried to reason with Plesk. But they said there is not much they can do. It is up to the customers to decide. Those who want Plesk will have to pay more other will be migrated... 67% increase isn't slightly. That is the whole...

I am not saying that Apache doesn't have it's issues, it clearly does. I just don't like people jumping it claiming that Ngingx is a silver bulet. They both have their strengths and weaknesses. And Plesk is slow not because Apache or any other stack but because of itself. It's hard for me to...

Your opinion about apache is biased. You can talk about performance all day long. But performance isn't theoretical, it is practice. If you haven't done any benchmarks on your specific setup then that's just theory. If your Apache instance is slow then you do something wrong. Nginx is faster...

Well, if you like to put it differently let's do that, components on which Plesk relies are slow, which in turn makes Plesk slow. Conclusion, Plesk is slow. Seriously!? Apache is slow? Maybe you are doing something wrong? Yes, with a ton of modules enabled it is but no one said it has to be...

Also, you guys (at Plesk) don't seem to be very professional on this forum. First rule of any customer support service is "Customer is always right", even when he/she isn't.

Most likely your business analysts and financiers estimated the risks only for you and other big players in the hosting industry. It is very clear you didn't care about smaller players. And the problem isn't the price increase it's how you did it. It could have been done aver a longer period of...

What exactly makes you think Plesk is high-quality and reliable? We constantly have to deal with bugs and migration issues. Also Plesk a resource hog and slow. Mostly we liked the interface and the support. But besides that... Fixing bugs and adding features is very slow. After I reported a bug...

Well, my Plesk Sales or Partner Program representative isn't replying to my messages...

So, what next? My Plesk agent isn't replying for the last couple of days and this thread is stuck. Couldn't you guys make the increase smaller or at least over longer periods of time? This collaboration becomes a little painful. Mostly because of the lack of proper communication and no...

The last reply regarding ServerShield extension was in September: Thank you for the patience. Currently we are working on the new CloudFlare Extension which will contain the requested feature. Due to the fact that CloudFlare introduces new API it will take significant time to develop and...

The price increase is ridiculous. More than 6 months ago Plesk promised that they will work closely with the CloudFlare team to implement the Full DNS support but I got nothing. Now, a Plesk representative tells me that it is not your responsibility. Are you kidding me? Why you made the promise...

This is what I like about Plesk: - the best interface on the market. Seriously, cPanel looks horrible in comparison and there is no logic in their interface. - crazy good support. Really, it is just amazing. - stable. This is what I really hate about them: - implementation requests take ages to...

Hello. Any ideas when will 17.8 become available on production servers? Thank you.