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Hi, I know that there is the option to have extra users for customers, that will then allow those extra users to access all (or specific) subscriptions, but is there that option for Resellers? I've not managed to find it if there is so some pointers would be appreciated! Thanks, Leigh

The other client is actually using one of our other mail platforms (provided by a third party), and I don't want to start making kludges if i can fix it properly. Will have to raise a support ticket with Plesk themselves! Thanks for your input though - it is appreciated! Leigh

No, we can't do that - they don't use Office 365. Is it not possible to manually tell postfix that it doesn't deal with email for a particular domain? Wonder if it's worth activating, then deactivating the mail for the domain - will that reset the postfix config?

It already is deactivated there. Leigh

Just had contact back from the customer - they are having the issue when using SMTP also. So, it does mean that for some reason Postfix does believe that it's handling mail for this particular domain. Where is that set up? I'm assuming in a table in `psa` somewhere? Regards, Leigh

Hmmm, you have a point - i'm only taking the customers word for that. Maybe i'll have to check for myself! Leigh

Webmail / plesk is set up as default out of the box - if it looked at DNS only, then it would work (as the server is authoritative for both domains). As it is, it's just giving it to postfix and postfix is saying 'i don't have this user'. I could redirect all mail via PHP to a different SMTP...

Yes, all of those apply. Two different clients on the same Plesk server. The first uses email on the server, the second only has DNS set up. The first sends an email to the second (who has mail hosted externally) via webmail, and there is no DNS lookup to see where the second has email -...

Hi All, I'm currently using Plesk Onyx on Cloudlinux - out of the box (server was only set up and had data migrated from an 11.5 box in the last few weeks). One of our clients can't send email through webmail to another domain, coming up with address not found error. The recipient domain is...