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Hello, Corresponding bug with ID EXTWPTOOLK-6039 will be fixed in the nearest major release of WordPress Toolkit (5.4.0)

Thank you for investigation!

Hello! Thank you for your report. At the moment we do not have a special way to report such an issues, forum is a good choice for that :) Unfortunately I were not able to reproduce such situation, which browser do you use?

Hello, thank you for this information. We confirm bug with id EXTWPTOOLK-5367

Hello, Could you please clarify if these updates worked properly before the latest update (last Friday)? We've double checked and updates for paid plugins are seen properly (but to be honest, we've checked plugins from other plugin provider, maybe this matters). I recommend you to contact our...

Hello, It's quite a strange thing, we did not obtain such an errors. Let's check the following: 1. Try to revert all the apllied security measures (which can be reverted of cource) anf then try to update/install plugin/theme. check if the errors persists (check update/install both from WPToolkit...

Hello, Please provide us with an additional information so we may reproduce you issue in a correct way: - Your Plesk's version? - Is this domain the same as your server's hosname? - If you are using Plesk 18, which option is set at "Tools&Settings - Tools&Resouces - Customize Plesk URL"?

Hello, We've investigate such behavior and found that task which deletes expired tokens running too slowly which leads to a long time on servers with a huge number of tokens. We've create a bug with ID EXTLETSENC-845 which will be fixed in one of the next releases. At the moment we did not find...

Do you mean problem with double HSTS headers? This bug was fixed in SSLit! version 1.1.2. Could you please check which version of SSLit extension is installed on your server?

SSLit! 1.3.1 with fix of EXTSSLIT-821 was released yesterday (16.04.2020)

Hello, I confirm this as a bug (EXTSSLIT-821). It will be fixed in the nearest release.

Thank you for your report! We've reproduced the issue and create bug with id EXTSSLIT-821 which will be fixed in the nearest release.

Do you use Advisor - Secure WordPress Websites recommendation for such changing? Could you please also let me know the full scenario which requires you to change http to https periodically (or maybe even more offen)? Please also note that WordPress Toolkit since version 4.6.0 has Update Site URL...

Got It! Thank you for this information and your investigation. I've created a bug with id EXTWPTOOLK-4371 We'll investigate this issue and provide a fix in one of the nearest releases. At the moment I'm afraid that the only way to make WP sites "alive" is to change PHP handler.

Please connect to server via SSH, collect and send us all the response of the following command: # plesk ext wp-toolkit --clear-cache -instance-id <id> You need to put instead of <id> id of any WP site which is registered in WP Toolkit which is using "LSPHP7.4" handler . e,g, plesk ext...

Please wait for a few minutes. I'm checking from our side. Most probably this is an incompatibility issue between WP CLI and LSPHP7.4. I'm going to ask you to issue one command via CLI and provide the responce in order we may investigate the issue faster. I'm preparing a command at the moment.

It looks like the source of the problem. Am I correct that all the listed domains are using updated "LSPHP7.4" handler? If it is possible, could you please select other PHP handler and check if WP site became alive after "refresh"?

Hello, The following error: "Error establishing a database connection." means that WordPress is unable to communicate with database using the credentials from wp-config.php file. There are two options: 1. Credentials are wrong 2. Database server is unavailable As all the WP sites are broken...

We confirm a bug with ID EXTWPTOOLK-4324 which will be fixed in the nearest release. We fixed locales and seems like we've overfixed this a little :(

Hello! Usually this means that we did not get an answer from WPCLI during quite a big timeout. Does this issue remain when you are trying to refresh this WP installation manually using the "Refresh" button on instance's card?