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Search results

  1. Aleksey Mikhailov

    Issue Watchdog Error: The Wdcollect service is not responding.

    Hi, is there any errors in /var/log/plesk/modules/wdcollect.log ?
  2. Aleksey Mikhailov

    Issue FTP access is time out while Retrieving directory listing...

    Hi, Please check this article https://support.plesk.com/hc/en-us/articles/115003120869-Passive-FTP-connection-does-not-work-after-enabling-Plesk-Firewall
  3. Aleksey Mikhailov

    Question Plesk Obsidian Update Clarification

    Hi, In this configuration, the update will occur automatically, perhaps you should wait a little, as there is a queue for automatic updates :)
  4. Aleksey Mikhailov

    Issue All mail sent from the sever ends in Gmail/hotmail spam folder

    Hi, Looks like body was changed and DKIM body signature not match on verify. I recommend you to compare the original body and the one delivered to GMail and probably find out what's the difference that causes the validation error. Note if the types of newlines used are the same. This is one of...
  5. Aleksey Mikhailov

    Resolved Plesk update not possible - source problem

    Hi, You can to fix it with # plesk installer --select-release-current --reinstall-patch --upgrade-installed-components
  6. Aleksey Mikhailov

    Resolved Login page only allows social media loginsI

    Hi, Are there any errors in the browser javascript console?
  7. Aleksey Mikhailov

    Resolved Are there problems with Upgrading from Ubuntu 16.x LTS to 18.x LTS?

    Hi Walter, Ubuntu distupgrade from 16.04 to 18.04 was not tested and not recommended at this moment (How to perform dist-upgrade procedure on Linux server with Plesk?). At this moment i can recommend you to perform clean installation of ubuntu 18.04 and then migrate customer subscriptions...
  8. Aleksey Mikhailov

    Issue Atomicorp mod_security ruleset not available on Ubuntu 18.04 and Plesk Obsidian

    Hi, Atomicorp rule-set for ModSecurity on Debian 9 (Stretch) and Ubuntu 18.04 has been introduced in Plesk Obsidian 18.0.21.0, which will be released soon. Atomicorp Rule Set/Atomicorp Update Manager does not work on Debian 9/Ubuntu 18.04: E: Failed to fetch http://updates.atomicorp.com 404...
  9. Aleksey Mikhailov

    Question Plesk Health Monitor is not more in Obsidian?

    Replaced by "Advanced Monitoring" Advanced Monitoring
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