Search results

Hi I use XML API to create account email and to list account email. Today it doesnt work. It worked normally until last time I used it 3 days ago. There is some fix for this? Or something to check? Thanks

Hi I use very strong password policy. So you probably can imagine how I was very surprised when I saw that an user has changed the password from the webmail, using as new password the domain! So if I have for example a domain myverybeautifuldomain.com an user can set "myverybeautifuldomain" as...

Hi how to remove the "Monitoring - not connected" from the domain page? It check if the domain is connected with monitoring 360 (why??) and make load page very slow. I dont want it. And more its not correct by plesk to know what are our domains without asking and to chek info on the domains we...

I'm trying to set /bin/bash (chrooted) acces for a new domain But I get: Error: System user update is failed: chrootmng failed: Safe link creation from '/var/www/vhosts/chroot/etc/resolv.conf' to '/var/www/vhosts/domain/etc/resolv.conf' failed: Operation not permitted chrootmng[25539]: Failed to...

Hi from System Updates, Plesk says that "All packages are up-to-date", but with "yum update" I see many packages to update (awstat, libbsd, libc-client, libidn2, lua-socket, php-imap, pigz, webalizer, zstd) from epel repository, and oniguruma from PLESK_17_PHP80 repository Is it ok to use yum...

Hi I have a domain with mail server on server A but sometimes I send mail from server B (for newsletter) Both server have plesk and both server have external DNS service SPF is ok, the ip of server B is also is in the spf dns record (<spf>pass</spf>) But the dkim check fails (<dkim>fail</dkim>)...

Hi for the mail queue (hostname:8443/admin/mail-settings/queue) I'm on the last page of the queue. After some time some messages are sent. At this moment if I refresh the view of the queue, the navigation bar disappear because I'm on the last page but there are no message on the last page...

Hi I've update a server from 18.0.43 to 18.0.44 during the installation I see an error with selinux and a jump from the update of package [60/116] to the cleanup process But the list of the verify packages from 1 to 116 is ok And at the end the update says Is this regular or there is...

Hi I've a php soap server, on a server with Centos On this I need to parse the response with a function Parse_function ob_start("Parse_function"); whatever php version or apache/ngnix application, get always the same error: 23893#0: *320074 upstream prematurely closed FastCGI request while...

Hi is it possible to extract a folder or a domain/subdomain files from a backup without download the whole backup? The backup are huge and sometimes you need only a few files Thanks

Hi I was verifying an url I found in the log files https://www.domain.com/path/page?param=\x22><script >alert(String.fromCharCode(88,83,83))</script> This shows the 503 page, ok But from this page if I click on the "Home Page" link, instead of the real homepage, the server shows the default page...

Hi if I export a table as table.sql.gz the exported file is unusable/corrupted If I export as table.sql.zip the file is ok phmyadmin v 5.1.1 obsidian 18.0.40

Hi I've external DNS service, and I need to set the DKIM record for mail service for domains (not one) I know that I can: go in plesk, search the domain, select the domain, select the MAIL tab, select mail settings, enable the DKIm flag apply the change click the "external DNS" link copy...

Hi one web site has been moved from server A to server B but old version is still on server A. I've removed the Lets Encrypt certificate for this domain on server A (XML API doesnt work and I did it manually by plesk interface) But plesk on server A continue to try to renew the certificate...

Hi I'm trying to delete a Lets Encrypt certificate with the XML API for a disabled domain but I get "error 1023 One of the certificates you are going to delete is used by domain service" So to delete the certificate I have to go on plesk, select the domain, select the mail service, remove the...

New Plesk setup, Obsidian 18.0.38 Forgot to setup Public IP in Ip Adress Create secret_key form CLI, create new site with XML API using this key Got error Plesk error [11003]. Id site 0, .... but in Plesk the site is there .... whats wrong now ... To make short ... setup the Public IP, recreate...

Version 18.0.38 - The API to change mailbox quota does not work. The response is "ok" but the size doesn't change. Tested on three different servers

Hi recently I have upgraded 2 server from Onyx 17.5.3 to Onyx 17.8.11. After the upgrade on both server and for every domain the domain log now shows 2 identical entries for every logged event. No problem before, hope plesk solve this ASAP M