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  1. F

    Resolved Performance Booster - not working Compress gzip

    The Pingdom Tools does not support the most modern compression algorithm - brotli. Nginx on your server uses Brotli firstly. gzip also works if asked explicitly: curl --compressed -k -vvv https://kalombo.ru * Trying 49.12.134.105:443... * Connected to kalombo.ru (49.12.134.105) port 443...
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    Resolved Performance Booster - not working Compress gzip

    Please, check the configure arguments with the following command: nginx -V Are there these arguments? --with-http_gzip_static_module --add-dynamic-module=mod_brotli
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    Resolved Performance Booster - not working Compress gzip

    Remove all custom nginx directives you have added and enable the "Speed up web server compression" checkbox in Performance Booster. What result have you got?
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    Resolved Performance Booster - not working Compress gzip

    Hi, It could be a problem of false expectations, but Performance Booster does not perform data compression. It configures the server so that the optimal parameters of PHP and the web server are used and that gzip and brotli compression are configured.
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    Question can change admin password with line command but can't connect ?

    Hi. We could not reproduce this problem. If your problem still occurs, please contact support. Then we can investigate your problem on your server.
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    Resolved ETA on php / phpmyadmin updates

    Hi, phpMyAdmin will be updated in the next release.
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    Question What is the best way to learn how to perform queries directly on the Plesk PSA database?

    Using Plesk data directly is not a good idea. The database structure can be changed at any time, and then your integration will break. It is recommended to use CLI / XML-RPC / REST API for integration.
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    Issue unable to install plesk panel in windows server 2019

    The problem looks like your Firewall is blocking access to download executable files (.exe and .msi). Please check your Firewall settings, or disable it while the update is in progress.
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    Issue Add external Percona DB from Docker

    Hi, the root cause is that caching_sha2_password as the preferred authentication plugin is used (applicable to MySQL 8 & Percona 8). Read more here: MySQL :: MySQL 8.0 Reference Manual :: 2.11.4 Changes in MySQL 8.0
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    Resolved Web Application Firewall Security Rules Not Deactivating

    Hi, FizzyDev There are some useful articles that can help in solving your problem: Cannot disable ModSecurity rules via Switch off security rules in Plesk How to disable a single ModSecurity rule for a website in Plesk
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    Issue Domain issues since Plesk update 18.0.21

    Hi, I can recommend you 2 options for action: 1) Try to connect directly and check if the problems are reproducible. Write the real IP address in the /etc/hosts file for your domain. 2) Try to check the security settings on the service SUCURI.net. Plesk update does not interfere with the...
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    Issue cron job probelm

    The correct permissions for logs should be as follows: drwxr-xr-x root root / drwxr-xr-x root root var drwxrwxr-x root syslog log drwxr-x--- root adm apache2 -rw-r----- root adm access.log
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    Issue cron job probelm

    Hi, Please check the permissions on the /var/log folder. You've probably given too many privileges to the log folder. Run the check using the following command: namei -om /var/log/apache2/access.log
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    Issue Add external Percona DB from Docker

    Hi, there should be no differences. I checked the main scenario: added Percona as an external database and I had no problems. At what step do you have a problem? What error is displayed? Maybe you have 2 databases running on the same port?
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    Issue Log file browser - will Plesk only view current (uncompressed) log?

    Hi, Plesk must read rotated and compressed logs. What logs are you trying to view? Please provide a list of files from your log directory (/var/www/vhosts/{youdomain}/logs)
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    Issue Problems with Nginx domain configuration file

    Hi, probably one of the extensions adds its incorrect configuration. Try disabling each extension one by one (the "disable" item in the Extensions Catalog). After each step, run the command: plesk sbin httpdmng --reconfigure-domain domain.com
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    Issue Problems with Nginx domain configuration file

    You need to enable debug mode: How to enable / disable Plesk debug mode Run: plesk sbin httpdmng --reconfigure-domain domain.com Find in the log file (/var/log/plesk/panel.log) nginx config that is created during the reconfiguration. That's the problem. I think some of the extensions return an...
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    Issue Problems with Nginx domain configuration file

    Hi, Mel. Please try contacting support. More detailed information is needed to solve your problem.
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