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Are you logged in as root? Or another user? Try: cd /var/www/vhosts/[your-domain]/

Yes that fixes it but it's not the correct fix. Changing it to /bin/bash was also working but that takes the user out of the chrooted environment. See my reply top of here. Seems fixed for now, thanks

I just got it fixed, I don't know where I went wrong but some other commands were also missing, such as "ls" and "mktemp". curl -o update-chroot.sh https://raw.githubusercontent.com/plesk/kb-scripts/master/update-chroot/update-chroot.sh chmod 700 update-chroot.sh ./update-chroot.sh --add...

Sadly no parameters or unusual urls :/ root@[REDACTED]:~# cat /var/spool/cron/crontabs/[REDACTED] # DO NOT EDIT THIS FILE - edit the master and reinstall. # (/opt/psa/tmp/sssxmShj8 installed on Fri Aug 4 09:19:31 2023) # (Cron version -- $Id: crontab.c,v 2.13 1994/01/17 03:20:37 vixie Exp $)...

Hi fellow Pleskians, I broke the fetch_url command in a chrooted environment for only 1 specific user. I'm getting the following mail sent by failed cron jobs: -: line 1: /opt/psa/admin/sbin/fetch_url: No such file or directory Running/fetching the urls via the web interface works well, no...

cat /var/log/maillog Jun 9 09:31:15 **** psa-pc-remote[3985528]: 462D61C1208: from=<****@****.com> to=<****@****.io> Jun 9 09:31:15 **** postfix/cleanup[1142774]: 462D61C1208: discard: header Subject: SPAM from localhost[127.0.0.1]; from=<****@****.com> to=<****@****.io> proto=ESMTP...

For anyone else having this issue, I resolved my isssue it with Postfix header checks. Since all spam mails are marked with "****SPAM*****" by Spamassassin when they're incoming, I'm simly dropping all outgoing messagedd with "SPAM" in the content. # Install postfix-pcre sudo apt install...

Thank you, I'll give that a try.

Exactly, that's why I wanted to ask you guys. Is there any possibility we can try? Or anything you can suggest I could try?

Hi, Some of our customers are using e-mail forwarding to their personal mailboxes like Yandex, Hotmail or Gmail. When I check our mail logs I see a lot of incoming spam to our servers (which are marked as SPAM, no issue there) But is there any way to deny forwarding for spam mails? At this...

Thank you for the workaround. For now it definitely helped me! But it's sad that I cannot choose to disable the mail service per client without completely attaching another service plan. Thanks!

Hi Plesk forum, We have this scenario where we're hosting websites and dns for clients but their mail is hosted somewhere else for example, gmail or hotmail. For this particular client we then disable the mail service. In the service plans, the mail service is enabled by default. The issue is...

Hi @PrimeMikael96, Depending on your IP address or hostname you may be on certain blacklists. I would advise you to use a SMTP relay to ensure email deliverability. A couple SMTP Relay options depending on your needs: Amazon SES (paid) MXRoute (paid) Mail.baby (paid) Sendgrid (free up to...

Hi Bebo, If you are looking for the "best" hosting company, you should go with one of the bigger companies. If you are looking for a more hands-on approach, go with a small-medium company. It all depends on what kind of hosting you are looking for, and which options. Either way, bandwidth...

Your dns port is closed. Example how your nameservers are not responding, but google theirs is: root@server:~# telnet ns1.methbilly.com 53 telnet: could not resolve ns1.methbilly.com/53: Temporary failure in name resolution root@server:~# telnet 66.175.234.99 53 Trying 66.175.234.99... ^C...

I did a check on https://intodns.com/methbilly.com and it seems like: or your nameservers are not set correctly on your plesk or your dns service is not allowing external queries Please check if your dns service is running AND port 53 is open for public. Telnet tells me your dns port is not...

The following command shows your plesk IP. dig +trace +additional methbilly.com NS Can you check if your dns(bind) service is running and is externally reachable? Whats the output of the following commands please? # systemctl status bind9.service # lsof -i | grep bind # dig A methbilly.com...

@Jagresto You're right. Those records in Plesk are auto-created. You can see the default server template by going to Tools & Settings > DNS Settings. If you want to use ns1.methbilly.com and ns2.methbilly.com as your nameservers you need to create Glue Records via your domain registrar. Go to...

Hi, can you share your domain name or setup of dns records so we can verify what's going wrong? We can't help you without any information.

Here is a checklist where you can start: https://support.plesk.com/hc/en-us/articles/115000626925--How-to-secure-a-Plesk-server