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Hi @cwmaster, Run speed tests using tools such as gtmetrix.com and Pingdom's speed test (be sure to choose a server location closest to yours) before looking at server configuration, in my opinion. Then, besides adding more resources, you can look at optimising mySQL (check out...

Hi @lhtshama, The webmail is loading as secured, at my end. Please see attached. Although, according to sslchecker.com, there are some issues. Please see SSL Checker for more information.

Hi @sall10, Please confirm whether you have registered an A record for the hostname?

Hi @soeren.robe, You can modify the TimeoutNoTransfer directive in /etc/proftpd.conf For more information, please refer to this link.

No extension that I'm aware of.

Hi @Mike99, Yes, you'd be able to mount the additional drive and add the drive to RAID. However, you should consult a professional to assist you and ensure you take a full back up.

I believe the paid version cleans up the malware but the free one doesn't :) If you're using Ubuntu, you should set up maldet and run a scan.

Hi @thebigman, Any domain name pointing to Plesk can be used as a login URL. For more informatio, go to this link.

Hi @thebigman, The question is rather general. What step are you at? You can test the website using your /etc/hosts file. Once it is working, you can change the A record or name servers (but obviously you have to create the name servers first).

It's unusual for an IP to be blocked for misconfiguration. Are you certain spam isn't being relayed by your server? We haven't used Mxroute so we'll let other forum members assist you with that.

Hi @brownbag, Are you on multiple blacklists or just one? Have you considered using Immunify360? We use it on our cPanel servers and I have nothing but good things to say about it. Additionally, is the host running Windows?

Hi @Zicane, You should search for your server IPs in Fail2Ban and move them to trusted, if you find them. Hope that helps!

Hi @Zicane, Do you use Fail2Ban?

I think their logic is that it's Google search engine so you should follow Google's recommendations. I personally prefer using GTMetrix and Pingdom's speed test.

Hi @computercenter@spabhopal., Have you tried using tools such as gtmetrix.com and pingdom's speed test to troubleshoot the issues you're experiencing with your subdomain?

Hi @Takumi86, I was unable to reproduce the problem, at my end. Have you tried clearing your cache?

Hi @peter00, That's no good. I hope the below information helps you diagnose the problem. nginx Logs Global logs: Access log: /var/log/nginx/access.log Error log: /var/log/nginx/error.log Domain logs: Access logs: HTTP log: /var/www/vhosts/system/<domain_name>/logs/proxy_access_log...

I linked to a page that lists them, in my previous post.

Hi @webdev, No, it's not normal. Can you share us some excerpts from the logs, when there was downtime? If you're using Windows, you can browse here to locate them on your server.

Hi @RageDev, Please provide more information about your set up. To clarify, is the shop running on a subdomain or?