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According to my logs:

Interesting. I reviewed things in Plesk interface and can see new.clientdomain.com with all my files inside it. Database is pointing to this web address. I can't see this directory in my FTP client? And now I'm getting a 500 error... ??

Hi people, back again to try to resolve this: @kpushkarev -- at the moment I have everything in the /httpdocs/ directory. The CMS I am using is Silverstripe. A .htaccess file in the root directory (httpdocs) points to a /public directory where resource files for the installation are kept. Are...

I have a static HTML page set up as a placeholder while I'm developing a CMS-enabled site so that the client can edit content as required. I've set up a subdomain for the new site (new.clientdomain.com) and uploaded my content into my main httpdocs directory. I've set up new database and...

Hi @learning_curve , firstly I do realise that many Plesk Forum members are totally independent of Plesk (ie they don't work for the company) and give up their time to offer solutions. Your input on this issue was much appreciated, (wanted to emplasise this) particularly in respect to testing...

OK, final post as to how this matter has been resolved. Firstly thanks to @Peter Debik and @learning_curve for bearing with me through this issue. It's been a long process and your contributions were appreciated. I can see why you were tired of this matter in the end. Two forum pages later and...

Hi again @Peter Debik . Thanks for the help you have given so far. I opened the second thread because I felt I was closing in on the root cause of a problem that has been a problem for over a month. @learning_curve has made some suggestions I have found useful. I have established that of the...

OK. I've used SSL Server Test (Powered by Qualys SSL Labs) to analyse this issue. Of the ten sites I host on this VPS, only three have email services (whew!) These three sites (mydomain.co.nz included) all have the same issue, i.e a conflict with the certificate for myvps.co.nz which is the...

Sure 'nuff -- THE WHOLE F*CKING SERVER IS DOWN. AGAIN!! Apart from POP4 and SMTP. Apparently. :mad:

Just tested another site that I host. Webmail login returns a default Apache page informing me that the site is working properly, but not the End of File Error page I get on my own domain... and definitely NOT the Webmail login screen I was expecting!! Methinks something is rotten in the state...

SSLChecker on Port 443 is all good. On Port 8443 it tells me: After all this I'm wondering if an error was generated when setting up the certificate? If that was the case, would simply generating a fresh certificate correct things (think I've done this before...)??

Sorry @learning_curve , that email was sent prematurely. Test results were from SSL Server Test (Powered by Qualys SSL Labs) In fact the first screen on this test pinpoints the problem quite exactly: This shows the error but I'm not sure how it happened (I was using standard Plesk tools like...

I’ll test SSL and see what I get. Basically everything is ‘out of the box’ Plesk configuration. VPS certificate has always been there and I assigned separate Let’sEncrypt certificates to sites. Which worked fine. But something apparently broke on my domain (all others are ok) when certificate...

Hi @learning_curve — the test result is from

Is the answer in here?

So... my question is, why is it querying/confusing myvps.co.nz with mydomain.co.nz ??? Where in Plesk do I update this setting? Anybody?

I take it this was the actual query: HTTP Requests...

This is the actual certificate for mydomain.co.nz (I can tell by the expiry date: Additional Certificates (if supplied) Certificates provided 3 (4026 bytes) Chain issues None #2 Subject R3...

I did a test for mail.mydomain.co.nz. For some reason the test queried my VPS...

Thanks @learning_curve — all I can really say is after a month of frustration it’s looking like a bloody long piece of string… I’ll check the links you sent for testing tools. Thanks for your feedback — watch this space!