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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. O

    Resolved memory usage by web service

    I found this piece regarding bad bots. [Sometimes, if you are experiencing poor performance, it is because you are being attacked by Internet bots. The reason for these attacks is that they are trying to find a security bug in your application code or in the software itself. An example of a bot...
  2. O

    Resolved memory usage by web service

    In case it's the crawlers/bots then where can we start with?
  3. O

    Issue Huge load average, uninterruptible state

    It's just under 100mb. I tried optimizing database.
  4. O

    Issue Huge load average, uninterruptible state

    Error_log, access_ssl_log, proxy_error_log are present but access_log not present
  5. O

    Issue Huge load average, uninterruptible state

    I tried using it but no luck. Just in case can deleting access log cause any such issues, as I may have by mistakenly deleted the access log from filemanager. I don't see any access log present in logs folder. I have access ssl log present. The one I shared above was present at location...
  6. O

    Issue Huge load average, uninterruptible state

    I am getting following entries during the time cpu usage is high: 127.0.0.1 - - [27/Apr/2021:00:51:01 +0530] "POST /modules/monitoring/public/index.php/EloR CGx39312US-m3QvZVQfFDxCxgRRUe5BVV-W4/query HTTP/1.1" 200 116 "-" "Go-http-client/1.1" "-"'...
  7. O

    Issue Huge load average, uninterruptible state

    Yes, you are right, I read somewhere that some scheduled cron jobs might be causing the cpu power consumption. But how can I check which scripts are causing that. I am getting all of this over the error log (70007) the timeout specified has expired.
  8. O

    Issue Huge load average, uninterruptible state

    It's the php-fpm and mysql processes that accumulate cpu resources. I tried plesk repair all I tried to increase hardware configuration. I tried to setup a fresh plesk install and migrate the site back but same issue persists.
  9. O

    Issue Huge load average, uninterruptible state

    It should be a bug in plesk. Many people are saying the same that after 18.0.33 update the site just got slow. I am not able to keep site live for more than a month, I want to use plesk but this issue/bug is making me think about migrating. Please help. Just now checked here bug
  10. O

    Issue Huge load average, uninterruptible state

    Hello guys @Dave W @john0001 I am still facing cpu spike issue even after the updating to 18.0.35. Do I need to change any other configuration after increasing innodb_log_file_size as I have increased that. I kind of feel like it's some kind of bottleneck between mysql and php. Mysql processes...
  11. O

    Issue Huge load average, uninterruptible state

    yes in my current settings server is non functional. As soon as i turn on my server or turn off the maintenance mode the cpu reaches 100% within 2-5 minutes
  12. O

    Issue Huge load average, uninterruptible state

    A)Not before the update as far as i remember, at max I may have changed php 7.3 to 7.4 version. B) After the issue, I tried using all possible combinations of php handlers with php versions and even tried to make nginx as primary server but in every combination I have been facing same issue.
  13. O

    Issue Huge load average, uninterruptible state

    @Dave W @john0001 @IgorG I just saw the changelog of 18.0.33 after which I am facing the 100% cpu spike due to php fpm processes. Can the changes below cause the issue? Change log related to php-fpm in 18.0.33 >>Plesk now preserves the following custom settings of the [php-fpm-pool-settings]...
  14. O

    Issue Huge load average, uninterruptible state

    No, I mean to say the multiple php-fpm processes are created and these processes causing 100% cpu spike. PFA screenshot
  15. O

    Issue Huge load average, uninterruptible state

    Yes these are the logs around time when cpu is high
  16. O

    Issue Huge load average, uninterruptible state

    I have an ecommerce site so all products or stuff related to that are accessed,I have logs similar to this: [20/Apr/2021:11:57:59 +0530] "GET /shop/food-beverages/foods/snacks-and-breakfast/true-elements-wheat-flakes-with-honey-and-almonds-750gm/ HTTP/1.0" 200 27098 "-" "Mozilla/5.0 (Linux...
  17. O

    Issue Huge load average, uninterruptible state

    in php info page it shows server api: FPM/FastCGI and I have selected run PHP as FPM app served by apache
  18. O

    Issue Huge load average, uninterruptible state

    No previously before 18.0.33/34 update it was working properly, after the update even if i switch between 7.3,7.4,8.0.3, in all of them I am facing same issue. Currently I have one site running, with 2 gb ram and 1 core cpu, all of it is consumed first the cpu then slowly ram is consumed till...
  19. O

    Issue Huge load average, uninterruptible state

    I was using 7.3 php-fpm served by apache prior. Now using 7.4. Even if i try to switch to both still process/load count would be same. I was not sure but usually when this cpu is in full resource consumed state mysql would be using around 10-15% so added, it once consumed about 20% cpu, but I...
  20. O

    Issue Huge load average, uninterruptible state

    @Peter Debik @Dave W @john0001 Guys I tried doing strace over the php-fpm process occupying cpu. Can you please checkout attached report and get any idea as to what might cause this issue. Also I tried increasing hardware configuration still same issue arises.
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