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Thank you for your hint, Sebahat. This took me to the solution. :D All settings for outgoing messages were set to "Custom value for the subscription" with the setting "0 messages". I don't know why this setting was set by default after deleting and recreating the subscriptions. Thanks a lot...

Thanks for your reply, @Sebahat.hadzhi. Since the affected customers do not use the plesk mail service / server, I have deactivated the email service. But even if i activate it, the issue persists. In the WordPress log I do not see any relevant errors. Enabling the Plesk debug mode is not...

Hello dear community, I have a problem and hope someone can help me: Short version: I am a Plesk reseller. I had deleted and later recreated several Plesk subscriptions, each with just a primary domain and a WordPress instance. The WordPress instances were reinstalled correctly, but the...