• If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
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    Resolved Migration issue [when admin username differs from "admin"]

    Fixed: Migrating from a Plesk server no longer fails with the “Can not find IP addresses for owner” error if that server’s administrator account has a username other than “admin”. (PPPM-14240)
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    Issue database user issue

    See Issue - Migration issue
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    Resolved Migration issue [when admin username differs from "admin"]

    We found what's causing both issues and few more smaller issues. Migrator is expecting to have admin user with username admin and if not found it's causing those issues, after fixing username all issues disappeared. In log file: line...
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    Issue database user issue

    Did anyone solved this issue?
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    Resolved Migration issue [when admin username differs from "admin"]

    I understand that, but there are nothing to clean, we get this on first import, i have checked everything. Second error is located in section "Restore hosting settings of subscription"
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    Resolved Migration issue [when admin username differs from "admin"]

    But we can't find solution for these two issues and we couldn't find anything on forum or documentation; Main one is that database users are not created (many sites tried): "START: Deploy database users 2023-12-31 07:19:04 Warning Database user 'wp_sbk56' belongs to database 'admin_aishmgzz'...
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    Resolved Migration issue [when admin username differs from "admin"]

    Hi, for this particular issue issue was that on old server there was setting if there was no 400 gb of space that backup would not start, when we removed it it was resolved.
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    Resolved Migration issue [when admin username differs from "admin"]

    Hi, We are migrating server over new year, and we are having migration error, can't solve it: We are migrating from latest to latest plesk, just debian versions are different, Debian 12.4 new one, and old is Debian 10.13 ERROR: Failed to create the remote configuration dump on the target...
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    Resolved How to install Zeromq

    This works for Debian 10.13, Plesk 18.0.52. You need to follow this tutorial if 4 line is giving you an a error: How to install the OAuth PHP extension for PHP versions provided by Plesk - Support Cases from Plesk Knowledge Base Also you need to change from php 7.3 to 7.4 in lines above.
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    Question Docker image connecting to local domain database we can't get through

    Does anyone knows how to achieve this? Tried multiple ways but couldn't get through.
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    Issue pum is call with arguments / stretch Release' does no longer have a Release file

    https://talk.plesk.com/threads/no_pubkey-bd11a6aa914bdf7e.368962/ sudo wget http://autoinstall.plesk.com/plesk.gpg && apt-key add plesk.gpg sudo apt clean sudo apt update This solved it for me.
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    Issue pum is call with arguments / stretch Release' does no longer have a Release file

    We are having first issue also, since we updated to Plesk Version 18.0.51 Update #1 "Some problems occurred with the System Updates tool on your server xxx Please resolve them manually. Reason: 2023-04-02 06:25:52 INFO: pum is called with arguments: ['--list', '--repo-info', '--json']...
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    Resolved Default spam filter sensitivity for individual domains

    Update Solution: https://talk.plesk.com/threads/default-spam-and-antivirus-settings-for-new-mailboxes.363671/
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    Resolved Default Spam and Antivirus settings for new Mailboxes

    Just to expand, when using this to modify all emails you can expand these scripts to modify default spam filter sensitivity and more, for existing and new. For example file: https://raw.githubusercontent.com/plesk/kb-scripts/master/move-mail-to-spam/new-mailboxes.sh add this line on the end...
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    Resolved Default spam filter sensitivity for individual domains

    Hi, we need to change default spam filter sensitivity for individual email account on all domains, right now it is Plesk's default 7 does anyone knows where we can change this default setting, or how to change it for all email accounts? We had globally active spam filter sensitivity with...
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    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    Thank you for a hint, i've checked and our where in /var/log/syslog, it's working for us now.
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    Question Log Browser - lot of client [ip]#53 "sl": query (cache) 'sl/ANY/IN' denied

    We have same issue, and we tried filters above but they doesn't work.
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    Issue dovecot / roundcube sieve hack

    We had same issue, highly recommend every one to check their sieve(.dovecot.sieve, roundcube.sieve, ingo.sieve) files, you can check with this simple line: find /var/qmail/mailnames/ -type f -name '*sieve' | xargs grep 'copy' or find /var/qmail/mailnames/ -type f -name '*sieve' | xargs grep '@'...
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    Wordpress toolkit Backup and Restore function expected behavior

    We noticed there are leftovers in the database also, we don't use this functionality anymore. We use backup inside Plesk subscription if needed. It definitely should backup everything inside wp installation folder and database then restore everything as it was, whatever inside of the folder is.
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    Issue Wrong SMTP banner name

    Hi, we are having problems with Spamhaus, they started to block all IP-s that are not having matching SMTP banner name. We need help implementing this, we couldn't get it to work...
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