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Is there a solution to this problem? https://talk.plesk.com/threads/incomplete-backup-display.373303/

Of course I make backups. The customer backup is probably older than what I have. I don't know why the customer wants to import such an old backup.

Is there no other possibility? I can't import customers' backups via SSH every time. File size 2GB for backup is definitely not enough. What options are there for the customer to independently upload backup data larger than 2GB?

Hello, Upload backup files from local computer to server storage Here you can upload backup files to Plesk storage. The maximum size of a file is limited to two gigabytes. How can I change this to 20GB? A customer wants to upload his backup...

Hello, I wanted to backup a customer's website. However, it doesn't show up in the backup. Only 10 websites are displayed. Then it says there are 96 more objects available. Unfortunately I can't display them. I can't click on anything that can show me the other 96 objects. Except for...

Hello, I wanted to backup a customer's website. However, it doesn't show up in the backup. Only 10 websites are displayed. Then it says there are 96 more objects available. Unfortunately I can't display them. I can't click on anything that can show me the other 96 objects. Except for...

WP Toolkit-Version: 6.2.10-7566

Hello, I constantly receive emails with the following content. These are a lot of messages from different websites with different instance numbers. Failed to reset cache for the instance #26: Failed to update PHP handler for the instance #26

I figured it out with my cell phone without wifi. Then I checked whether the IP was blocked. But it wasn't and there was nothing in the log file. Even when I turned off fail2ban it didn't work.

It wasn't blocked. I also turned off fail2ban. That didn't work either.

It's been dealt with. For whatever reason I needed a new INternet IP. Restarting the router solved the problem.

SSH access works normally.

Hello, As of today, I can no longer access the Plesk login interface with my laptop. With a cell phone it only works without wifi. As soon as I turn on wifi, the Plesk login interface is no longer accessible. I was able to enter the IP of the laptop as a trusted IP. But it still doesn't work...

The customer has deactivated the plugin and now it works. Thanks

[Tue Oct 17 15:31:49.264254 2023] [authz_core:error] [pid 3029:tid 140625856280128] [client IP address:61822] AH01630: client denied by server configuration: /var/www/vhosts/elegant-kowalevski. IP address...

Hello, fail2ban always blocks the IP addresses when a certain website is accessed. in the failban log 2023-10-17 09:58:57,096 fail2ban.filter [1958]: INFO [plesk-apache] Found banned IP - 2023-10-17 09:58:57 Other entries cannot be found in other log files. It only affects this WordPress...

server time is set correctly

I've now noticed that the queue in Plesk always shows the wrong time. Plesk adds 1 hour. If I send an email today at 11:18 am. is in the queue 12:18 and under age it says 23:00:30

Hello, I don't get a lot of emails. n the mail.log I found small entries Plesk Queue: Received: from LAPTOPC5T7OM1D (dynamic-078-054-066-213.78.54.pool.telefonica.de [78.54.66.213]) by hostname (Postfix) with ESMTPSA id 248D586A25 for <[email protected]>; Tue, 11 Jul 2023 06:58:02 +0000 (UTC)...

Hallo, Nach einem erfolgreichen Serverumzug wurden die von Plesk automatisch erstellten Subdomains nicht geändert heuristic-lewin.my-old-ip.plesk.page Wenn ich das im Browser aufrufe, wird es auf den alten Server umgeleitet. Muss ich diese Subdomains alle manuell festlegen, z. An...