• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Issue dovecot / roundcube sieve hack

    Didn't know this option, perfect! Also, I would recommend turning on the userlogins option: $config['log_logins'] = true;
  2. J

    Issue dovecot / roundcube sieve hack

    Hi, I'm bumping this thread because, in addition to the copy and redirect roundcube filters discussed here, I've come across another roundcube hack symptom: creating a new "fake" identity. To check this you must log to the plesk db: plesk db; use roundcubemail; select user_id, changed...
  3. J

    Issue Messages from a Plesk component appearing on root ssh console

    Hi, you might take a look at this thread: Issue - fatal: Timeout before authentication for [IP-ADDRESS] port 44745 It wasn't specifically about drweb messages but other related OS report messages being shown in the prompt of servers with Debian 12.
  4. J

    Issue PHP file issue two memory limit scripts and how to increase WP memory limit.

    Hi, that is a known Elementor issue. There are a couple of workarounds on the Elementor support forums but beware it can mess up with the WP-Toolkit detection.
  5. J

    Issue imap-login remote IP not logged

    You can enable user logins log to webmail: https://support.plesk.com/hc/en-us/articles/13302778897559-How-to-enable-additional-webmail-logging-on-Plesk-server (it doesn't do anything to the mail log, it creates its own separate userlogins log) I still think there should be an option in Plesk to...
  6. J

    Issue Unusual spike in POP3/IMAP traffic for a subscription

    This doesn't seem normal right?: XXXX dovecot: service=imap, user=XXXXXXXXX, ip=[XXXXX]. Disconnected: Logged out rcvd=25121693364, sent=239730554 Nothing before or after that suggests that behaviour on a "logged out" command.
  7. J

    Issue Unusual spike in POP3/IMAP traffic for a subscription

    Hi, it turns out even though there was indeed a faulty wordpress form, after disabling it the problem still exists. At least the mail account responsible has been identified, the statictics script show this for the affected mailbox: That is not normal behaviour for the mailbox. That mailbox...
  8. J

    Issue Unusual spike in POP3/IMAP traffic for a subscription

    Thanks, the script from the first link seems to have identified the culprit. Looks like a faulty wordpress contact form. I'll monitor it in the following days to confirm this.
  9. J

    Issue Unusual spike in POP3/IMAP traffic for a subscription

    Hi, something strange is happening in one of the subscriptions I manage in Plesk. Usually the subscription is about 4-5GB in POP/IMAP traffic per month. Last month it skyrocketed to more than 1TB and for December it's already at 7GB in just a day and a half. I checked the emails sent and...
  10. J

    Resolved Email encoding after upgrade to 18.0.65

    Thanks, I'll do that.
  11. J

    Resolved Email encoding after upgrade to 18.0.65

    Is there a way to enable/disable the limitations on outgoing email messages with a script? I would like to only disable it during office hours until the the bug has been fixed.
  12. J

    Resolved Problem with install Let's Encrypt SSL/TLS certificate

    If it's the same certificate used to secure the Plesk panel, the "Server hostname" in Thunderbird is the hostname of the Plesk server.
  13. J

    Resolved Problem with install Let's Encrypt SSL/TLS certificate

    You should secure the mail server with a certificate: Securing Plesk and the Mail Server With SSL/TLS Certificates Then use the mail server name as "Server hostname" when configuring the email: Access from Mozilla Thunderbird
  14. J

    Resolved Problem with install Let's Encrypt SSL/TLS certificate

    Hi, in this case you should use the server name in the Thunderbird configuration. For me it's not ideal, and I wish there was the posibility to secure a mail only domain with its own certificate. It's more transparent and cleaner for the clients and allows for easier future migrations.
  15. J

    Resolved How to turn off PLESK firewall from CLI

    IIRC for Obsidian 18.0.44 the firewall service is called psa-firewall.
  16. J

    Resolved Logrotation not working

    Yeah, the same thing happened to me, after reviewing every logrotate file and service, finally I checked the cron service and voilá.
  17. J

    Resolved Logrotation not working

    Hi, make sure the cron service is running (it happened to me a while back with an old Debian machine that nothing was being rotated because of that).
  18. J

    Question Hackers are sending tons of mails

    Hi, while you try to find out what happened you can temporarily limit the outgoing emails for the affected domain/subscription/mailbox: https://support.plesk.com/hc/en-us/articles/12377316784663-How-to-set-limitations-on-outgoing-email-messages-in-Plesk
  19. J

    Resolved Plesk auto-update timeframe?

    Sorry, this was not explained in the link, is this a valid entry?: [updates] timeFrameStart = 05 timeFrameEnd = 09 or should it be: [updates] timeFrameStart = 5 timeFrameEnd = 9
  20. J

    Resolved Plesk auto-update timeframe?

    Perfect, thanks!
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