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Search results

  1. B

    Resolved Backup task error

    Thank you! I solved the problem by changing the hostname of the user "apsc" from "localhost" to "%".
  2. B

    Resolved Backup task error

    I'm having some errors in the Plesk backup for some clients who have a WordPress site installed. It shows the error below: Unable to back up applications. Error: ODBC error #28000: [ma-3.1.20]Access denied for user 'apsc'@'127.0.0.1' (using password: YES) What should I do to fix it? Thanks!
  3. B

    Issue Cannot read properties of undefined (reading 'data')

    I'm having trouble trying to go to Tools -> App Vault TypeError: Cannot read properties of undefined (reading 'data') at m (https://br01.brhospedagem.com.br:8443/cp/javascript/views/admin/app/usage.js?9e39eb1fc7ac6c00d473:1:3273) at Cl...
  4. B

    Issue Cannot read properties of null (reading 'id')

    When trying to access a client's control panel, the error below appears. This only happens to some clients, and started on August 7, 2024. What should we do to fix the problem? Thank you! TypeError: Cannot read properties of null (reading 'id') at...
  5. B

    Resolved Backup error: Warning: Extension "Git"Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailabl

    Hi, I'm having the same problem with the backup: OS: Ubuntu 22.04.1 LTS Plesk: Version 18.0.47 Update #4 Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit code: 3: System user unavailable
  6. B

    Backups to remote storage fail with "expected str, bytes or os.PathLike object, not int"

    I'm using the backup schedule using as amazon s3 storage and it's returning the following error: expected str, bytes or os.PathLike object, not int I have Plesk updated to the latest version: Version 18.0.47 Update #1
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