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  1. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    The main issue is that I wouldn't have had a problem if the files were stored in the default PHP session folder and 1 day would be fine, but now since they are stored inside a website directory, all content of the website is being backed up including this folder which is making it take a lot of...
  2. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    Makes sense. How do you deal with websites that store session files in a directory other than the default one? If you have scheduled backup setup wouldn't that also be taking quite a long time similar to what I'm experiencing? Also I found that Plesk has its own script to do so, what if I...
  3. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    I have just confirmed that these are real PHP session files and not the application files of WHMCS
  4. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    My primary concern is that after I cleared all the files in the existing folder within a span of an hour then we're about 500-800 files. Over the day it might become more and more causing the backups to slow down again So I'm not certain as to whether they are true PHP session files or...
  5. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    Thank you for that Wouldn't 3 days or even 1 day be quite a long time for PHP sessions to be stored? I had cleared the whmcs-php-temp folder about an hour ago and am already seeing over 500 files... Is there no possible way to create something like the inbuilt plesk-php-cleanuper script that...
  6. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    Will certainly try this. Wouldn't storing even 1 full day of PHP Session files also be quite a lot? I was reading about the resolution for this issue on Stackoverflow and a few people were suggesting 24 minutes not really sure if that I correct though Also shouldn't Plesk be automatically...
  7. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    What I am exactly excluding in the 'Exclude specific files from the backup' field is /var/www/vhosts/[REDACTED]/whmcs-php-temp Makes sense Should I change the folder for WHMCS PHP sessions to the default one suggested by Plesk instead of a custom folder and see if that helps? (Maybe the default...
  8. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    Just checked on the status ncdu utility and it was completed As I expected the most files were in the whmcs-php-temp folder and that is consuming almost 20 GB What I don't understand is why is the backups still taking so long even when I have already excluded whmcs-php-temp folder? cc...
  9. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    Except the whmcs-php-temp directory I am sure that rest of the directories combined together have less than 70k files I just installed and ran the ncdu utility you suggested (it's still running) and found that actual website files (except the whmcs-php-temp) folder showed approximately 600 MB...
  10. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    It's not only me experiencing this issue? Any frequently suggested solutions for this type of issue? I have manually gone into every single directory for that website except the whmcs-php-temp folder which I am not able to load through any method to check the number of files. Although I have...
  11. VirtualHorror

    Issue Plesk backup issue - taking too long to list files of a particular website

    Hello, I seem to be having a peculiar issue with Plesk Backup Manager. I am not certain as to when this issue exactly started but I believe I noticed the backups were taking very much longer than usual to complete (about 14-18 hours) about 2 months ago but I ignored it since the backups were...
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