• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Resolved Cannot add DS records on domain DNS

    Just curious how this is supposed to work if Plesk IS the Parent Zone? At registrar we use Custom Name Servers that point to Plesk Instance and then we use Plesk for DNS.
  2. E

    Issue Send Error Report

    Thanks everyone. Taken care of!
  3. E

    Issue Send Error Report

    Thanks, I forgot about that. I think it's dnf upgrade but I'll run that and see what is what
  4. E

    Issue Send Error Report

    That's the full output. Thanks for looking at it.
  5. E

    Issue Send Error Report

    Not sure where to send it but maybe someone can help out. Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] => --upgrade-installed-components ) Details: Downloading file products.inf3: 0%...
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    Question remove extensions from service plans doesn't work

    I removed access to several extension when building a service plan and Plesk basically doesn't care and shows them anyway. Git, SiteJet, etc What is the best way to make an extremely simple plan for people only allowing them WordPress extensions, thanks
  7. E

    Question Automatic creation of WordPress with new accounts

    In Plesk you have the ability to create a WP install when a new account is created. In WHMCS you also have the ability to create a new WP install when a new account is created. Is this redundant? Do you have to set them both up for it to work? If you've already set them both up will it cause...
  8. E

    Question Similar DNS Problem as many but works just fine??

    So I'm trying to connect a domain which is registered with Enom, using WHMCS, and hosted on Plesk VPS. I'm using Plesk DNS to point the root domain to another IP address (along with WWW). I have the error message but the website loads fine on both WWW and Root. I've also created sub-domain...
  9. E

    Question Undeliverable Emails from Hostname Only

    Not sure what I need to do here. All the emails from domains hosted work fine. The Hostname is fpi.hostname.com and I have hostname.com as an account on the server. In the DNS I have fpi.hostname.com pointing to IP address. Do I need to generate something for the system emails to work and not...
  10. E

    Issue DANE option not available for single domain

    I watched and haven't had to do that with any of the other domains. Simply reissuing the cert allowed me to add the DANE part automatically. Not sure why this domain is the exception. I'll try to add according to video, just seems odd.
  11. E

    Issue DANE option not available for single domain

    Yes
  12. E

    Issue DANE option not available for single domain

    there is a DKIM txt record in the DNS or is there somewhere else that should be done?
  13. E

    Issue DANE option not available for single domain

    Trying to add DANE support for emails and all but one domain on the server has the option to add DANE. I can't find any difference between the domains that have the option and the one that doesn't. How can I find what is happening with that single domain where the Let's Encrypt option to add...
  14. E

    Issue Sync with WHMCS and Plesk API error but all info from Plesk via Sync

    Plesk API Response: Customer with email '[email protected]' is not found in panel. Please contact your service provider. Not sure what is happening. This site was synced from Plesk and didn't exist in WHMCS prior to that. All information came from Plesk. How is it not reading what it sent in...
  15. E

    Issue The Yum utility failed to install the required packages.

    It happens in the Plesk Installer/Updater so maybe related? " The Yum utility failed to install the required packages " I believe I have sorted it out already.
  16. E

    Issue The Yum utility failed to install the required packages.

    I can't find any simple answers to this. OS Rocky 8 Just started today Went through a bunch of "answers" here and on Linux sites. Just can't get anything to work. What else can I try?
  17. E

    Question Best Practice to leave DNS Template alone?

    In the 'Zone Records Template' there exists 2 NS record types NS1.<domain> and NS2.<domain>. I understand that the "<domain>" will be replaced the domain name of the website created. This causes some issues however with the "Primary Name Server Not Listed At Parent" & "Local NS list Does Not...
  18. E

    Question Reverse DNS not matching - so confused

    It's not. I had the 2nd option selected. I'll change and see if we are making progress. Thanks
  19. E

    Resolved PTR Record resolved, what to do for various domains?

    My rDNS can be set in the Admin panel of my servers (VPSs), I use Ionos VPSs I'm new to Plesk and hadn't had to sort through this with cPanel. Hostname and rDNS are the same ice1.domainname.com I'm trying to figure out how the sites on that server deliver email. Lots of issues right now with...
  20. E

    Question Reverse DNS not matching - so confused

    rDNS is pointing to ice1.domainname#1.com and myhostname = ice1.domainname#1.com
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