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The server: Windows NT 10.0 build 14393 (Windows Server 2016) AMD64

Hi @scsa20 , I put the wrong info for: Server operating system version Now I sent a message to our hosting provider to know the version of Windows server used in our hosting plan This is what I found in the folder logs of this website of ours (I am updating it but it still has some pages...

Hi, I uploaded several files and folders on one of our websites through Plesk recently Then I noticed that sometimes, no matter the browser used, some images do not show up "Failed to load resource: the server responded with a status of 403 ()" But if I refresh the page, all images show up...

Hi, I am working on a staging copy of a WordPress site of ours (created via WP Toolkit) Since we added a new FTP account, giving it write and read permissions, Plesk is very slow For example, opening the wp-content folder is impossible via Plesk (it keeps loading) It is only openable via...

Hi, After updating the permalinks settings and installing WPML, I got this message on the WordPress backend: "remove write access on web.config file now!" the new permalink settings are set to: https://ourwebsite.com/sample-post/ just now I was successful in configuring WPML without any...

Hi, Thanks for your answer but that option, shown on the post you shared, was not available on our end For anyone who might have encountered the same error below is how I fixed it :) our web hosting later said that it is because we are on a shared hosting plan and we have only the Plesk...

Hi, I am new to Plesk We recently moved our WordPress website to a different hosting company that uses Plesk To speed up the process of moving the website to the new hosting company, we installed from Plesk a fresh WP installation But now it does not allow to install plugins or themes via...