Search results

Yes, it worked on both of our servers: Debian 11.11 and 12.11 Thank you!

The subscription contains only this domain. Also, if the 'Refresh Usage Stats' button is clicked, the traffic statistics are calculated correctly.

Hello, I am attaching a screenshot that shows the issue. The same thing happens across all domains and on both of our PLESK servers. The traffic statistics (under preview) do not match those displayed under the subscription info.

Hello, I’m running the following command manually: plesk daily ExecuteStatistics ExecuteWebStatistics It seems to run for a few minutes and exits silently — no error is returned and there is nothing relevant logged in /var/log/syslog. Unfortunately, the statistics shown at...

Hello, I haven’t found any related ERROR entries in /var/log/syslog. Could you please let me know which daily maintenance script is responsible for recalculating the usage statistics? I'd like to point out that I’m facing this issue on both of our servers, and it affects only the stats...

Hello, As we entered the new month of May, I noticed that on both of our servers the monthly statistics shown at https://plesk.xxx/admin/domain/list are no longer being recalculated automatically. I can still manually trigger “Refresh Usage Stats” for each domain without any issue. However...

Unfortunately, the problem reappeared, not only on sites with Sitejet Builder but also for users with dynamic sites (WordPress, Drupal). I tried all possible settings on the NFS mount, but nothing changed. In the end, I removed the NFS mount, and the entire /var/www/vhosts was moved to a new...

@Bitpalast, Absolutely understood, now it makes sense! I made a few tests with the .htaccess file, which contains the following: Options +Indexes <Files *.php> deny from all </Files> The Options +Indexes always executes, while the deny from all works only with "FPM application served...

After searching and reading all related posts on the forum, my question remains unanswered.... :confused: Could someone explain how PHP-FPM served by Nginx vs. Apache works? The two setups I am testing are: 1. FPM application served by Nginx Proxy mode = ON Smart static files processing = ON...

I disabled nginx caching, and so far, it seems to be working correctly. If needed, I will follow up. Thank you for your help!

Username: TITLE Sitejet Builder - Publication failed PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian v18.0.67_build1800250217.08 os_Debian 11.0 PROBLEM DESCRIPTION We are using an NFS mounted disk for storing the vhost files, according to this Plesk article. Everything...

Hello @Sebahat.hadzhi I will open the report, Now I see that the site was built using Sitejet Builder. The user reports that the issue occurs (sometimes) during publishing. The server hosts 50 domains without similar issues, all of which are dynamic PHP sites.

The issue occurs on both of our Plesk servers. I have tried every possible option in the NFS mount settings, but I haven't been able to resolve it. The .nfs000000 files are kept open by Nginx, and when running the following commands, I can see that nginx: worker process is shutting down In...

Hello! We are using an NFS mounted disk for storing the vhost files, according to this Plesk article. Although everything seems to function correctly, a user received the following error message: The .nfs0000000000010d7600000ee7 file appears to be held open by the Nginx service, which...

Hello ! One of the users enabled the backup for their subscription. It has already been disabled, but is there a way to completely remove it from the Scheduled Backups List? I want to delete the "domain2.xx" backup. root@plesk:~# plesk bin scheduled-backup --list -all active type...

Hello ! The connection between Plesk and the remote DB server is fine. After several failed attempts, I switched back to a local DB, and everything is working correctly..

Hello ! In a fresh PLESK installation, I am receiving the following ERROR when executing "plesk repair all" from cli. Note: The installation was done with its database on a remote database server. (following the (Plesk for Linux) Plesk Installation Without the Local Database) Checking Plesk...

Hello ! In a new PLESK installation, we are receiving the following warning from the backup manager. Note: The installation was done with its database on a remote database server. Warning: Extension "Plesk DNSSEC" Unable to back up extension. Error: Failed to exec backup_restore_helper: Exit...

Thank you, @Sebahat.hadzhi. It seems to be working now.

Hello! Server OS : Debian 11.11 Plesk : Version 18.0.63 Update #4 Log Browser : 1.9.3-1554 The log browser does not display the Plesk Logs, though it has no issues with the System, Mail, or Action logs. It gets stuck in an endless loading state, while the process "sw-engine-fpm: pool plesk"...