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Search results

  1. S

    Issue update error 18.0.47 #5 to 18.0.48

    Well, we get the same problem (it's true that not install php 5.6 in our case) and that the solution for an correct update... But good luck in your case.
  2. S

    Issue update error 18.0.47 #5 to 18.0.48

    You can solve your problem following these steps. #wget http://mirror.centos.org/centos/7/os/x86_64/Packages/php-common-5.4.16-48.el7.x86_64.rpm #wget http://mirror.centos.org/centos/7/os/x86_64/Packages/php-5.4.16-48.el7.x86_64.rpm #wget...
  3. S

    Question How to increase number database

    The only test in this case, is try to not use any plan an use an custom limits (with unlimited value), and if you have no success, try to contact plesk team.....
  4. S

    Question How to increase number database

    What about reseller limits?
  5. S

    Question How to increase number database

    Review your subscription/client/Reseller limits.
  6. S

    Issue Certificate problem!

    Review if certificate is correctly used in SSL configuration hosting option
  7. S

    WP Toolkit - Product News

    Same case, please little more careful with the update!!! Today, wordpress toolkits broken, few month ago, backup broken with the MU 18.0.35.... We need a few more reliable update...
  8. S

    Bug on last wordpress toolkit version

    Username: TITLE Bug on last wordpress toolkit version PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE centos7 PROBLEM DESCRIPTION Get 500 PleskExt\WpToolkit\Api\Exceptions\InternalServerErrorException No pudo obtenerse la lista de instalaciones de WordPress: Can not find domain...
  9. S

    Issue Email Server failure every day

    your imap ssl connection seem ok, at this point, suppose the better way if you have no sysadmin that can check directly the issue on your server when you get the failure, is to contact plesk with an ticket to review your case.
  10. S

    Issue Email Server failure every day

    firstly, disable your firewall and check if you still have same problem you can check the localhost 993 connection with telnet localhost 993 you should have this return # telnet localhost 993 Trying ::1... Connected to localhost. Escape character is '^]'.
  11. S

    Issue Email Server failure every day

    No firewall enable? the unable to connect to ssl://localhost:993 message not seem normal .. what about telnet localhost 993 on your server?
  12. S

    Issue Email Server failure every day

    Review this post : Resolved - Dovecot - unable to connect to ssl://localhost:993 - With fresh updates?
  13. S

    Issue Backup manager - Exclude specific files from the backup not working

    Well, I am not sure that the previous task of backup calculate space is able to detect the real space what should be backup and what should be excluded in an same subscripcion in your case, sometime @IgorG will be able to confirm you this point... I suppose that this task directly dectect that...
  14. S

    Issue Email Server failure every day

    Horde log var log psa-horde psa-horde.log Roundcube log var log plesk-roundcube errors Plesk log usr local psa admin logs httpsd_access_log / panel.log General apache error log var log httpd error_log Check these files first.
  15. S

    Issue Email Server failure every day

    Review the error_log, you should have more detail about the real problem. 403 error is an deny access...
  16. S

    Resolved Date restored file

    Hello I have restored an mailbox of one of our domain, but file have today date : stat /var/qmail/mailnames/domain.com/box/Maildir/cur/1638363221.M364439P6250.server.com\,S\=29354608\,W\=29735873\:2\, Fichero...
  17. S

    Issue DDOS Attack self Plesk server

    check your system security, it's possible that your system have been hacked.
  18. S

    Resolved Automated backup stopped on two servers since 18.0.41, recurring

    Installed yet on one server affected, will check tomorrow if backup is ok now...
  19. S

    Resolved Automated backup stopped on two servers since 18.0.41, recurring

    Well, because we can't control any client anytime! it's just impossible in our case, and denied access of backup section to our client it's just an bad policy.... We NEED an real solution, not an patch of disable stuck client backup An "bad" backup simply SHOULDNT impact anythings... as it was...
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