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I do not think I am not sure if I understand this correctly but if I go to outlook and use autodiscovery for EXAMPLE.COM email addresses, it will try to connect to AUTODISCOVER.EXAMPLE.COM, and this is enabled by going to the mail settings of the domain and activating the checkbox for...

@Peter Debik this is a good question, that's going through my head every day I would say. We even see more and more customers migrating to us because we can still deliver PHP 5.3 support. Funny thing is, that we even have more people asking for PHP 5.3 than PHP 5.6. Currently we have the...

I can confirm that the script is looking good. At least we won‘t be able to migrate that soon due to the fact that we still have more than 100 customers using actively PHP 5.3. Totally understand that the old PHP is out of support for a long time already, but many applications do not run on...

Hi, I had this situation as well, already a few months ago. May I ask you: Do you use nginx as layer 1/proxy and apache then for processing PHP? If so, I'd suggest to try it without nginx. In our case nginx+apache combination caused this issue. best, manni

@scsa20: I think he is using a cloud provider and has a optional pfSense. So I guess he‘s has to get rid of the private IP (10…. or 192…. or 172….) from the VPS and has to reconfigure on the public IP. If I understood it correctly, a public IP is assigned to the VPS and the pfSense is only for...

Ah, I see. I just did this a few weeks ago for a customer. There is no official way in plesk to switch the primary IP. So if you want a clean setup, the only chance is, to change your database manually and force the reconfiguration on your server. It is hard to explain without seeing in detail...

@Adarre I can only tell you that Wildcard certificates sometimes cause issues. It‘s the same with subdomains, aliases… Sometimes they‘ll get lost. I think it is caused because of DNS cache. Here is the why: 1. Plesk / cronjob automatically updates DNS policy with new ACME policy 2. Then the...

Hi robinwolff, I am not sure if your question makes sense: You cannot login to the console via a customer account, but only with a hosting / subscription account. So the user could login, and lock his subscription - which would mean that it will be synced again with his service package. But...

Are you using the exact same PHP handler on both VHosts?

Hi, I am sorry I do not really understand your current configuration. You have two IPs: Domain points to A.A.A.A A.A.A.A is the IP of the virutal firewall B.B.B.B is the IP of the plesk host Correct?

Hi, Do you use Plesks internal DNS service? Thanks

Hi, did you install through console or web update GUI? Try to run on the server console: plesk bin php_handler --list Best, Manni

The domain change is not as easy in most cases. I do it this way: * Go to the subscription (olddomain.abc) * Create an alias (newdomain.abc) without (!) automatic 301 redirect * Log into wordpress (olddomain.abc/wp-admin) * Go to plugins and search for "Better Search Replace" -> install and...

Hey, it seems that it has some issues to create the necessary files. I guess you have changed the IP to 00.00.00.000 - yes? What happens if you just try to execute the command it states via SSH? rsync -r --chmod=Fu=r,Du=rwx,go= --timeout=30 -e 'ssh -i...

Hi all, this is really annoying. We have the same issue here since a few days now and customers are getting really aggresive as Outlook is (at least in our country) the one and only standard. Anyone feedback how about the migration to Dovecot works? Thx

Hi all, I have recently migrated our whole infrastructure to Plesk Onyx including Let's Encrypt extension. This is really amazing, but however it would be cool if I could somehow disable Lets Encrypt for customers so that I can only activate it for them. Is there any way to handle this? Thx...

hi guys, I know the official plesk article and I think it's pretty funny that Parallels uses user-comment's, but they never do anything like a "thank you"... It's really sad, that they don't communicate with their customers (like forum users) manuel

JFYI: We've updated all machines to 9.2.2 - nothing to worry about the upgrade but looking for fixes is a waste of time. queue file write error still exists. just did another update like in KB (with autoinstaller via console) and it again updated postfix. we'll se if this brings good news...

Hi, as I don't work with Plesk for Windows I do not know how to do it. But you could give me access to your server and I'll check it ;-) Plesk uses now it's own webserver (starting up from version 9.0) and there is now way (as it seems to me know) to put in a ie-8-compliant code. Manuel

did not work for me !