• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue Outgoing mail limit

    Hello, We are experiencing a problem with the outgoing mail limit. This is not the first time we have noticed this issue. We have a domain with a limit of 1,600 emails per hour (for the domain, subscription, and mail account). However, the client is unable to send emails. When we check the...
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    Resolved Error migrating tool

    Hello, Thank you very much for your support. It seems there was a root process hung. Therefore, I restarted the server, and everything is working correctly again. Regards
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    Resolved Error migrating tool

    Hello, Thanks again @Sebahat.hadzhi for your reply. I can do that without any problem from the destination server: Regarding type of website is a normal one, mail web... nothing special. Is it possible that in the latest version of Plesk 18.0.68 there is some kind of problem with the...
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    Resolved Error migrating tool

    Hello @Sebahat.hadzhi and thanks a lot for your reply. Yes, I can connect via SSH to the server. In fact the error is after I select the domains to transfer, so there is a initial connection....
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    Resolved Error migrating tool

    Hello, I starting receiving this error when I try to use the migration tool: Failed to fetch basic information about resellers, clients and domains data from source servers Cause: Command execution failed on the local server with non-zero exit code. command: rsync -r --chmod=Fu=r,Du=rwx,go=...
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    Resolved Installing sqlsrv extension for Plesk php 8.1 following article does not work

    Hi, I fixed this problem installing via cli the extensions for php 8.1: /opt/plesk/php/8.1/bin/pecl install pdo_sqlsrv-5.11.1 # echo "extension=pdo_sqlsrv.so" > /opt/plesk/php/8.1/etc/php.d/pdo_sqlsrv.ini # /opt/plesk/php/8.1/bin/pecl install sqlsrv-5.11.1 # echo "extension=sqlsrv.so" >...
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    Resolved Installing sqlsrv extension for Plesk php 8.1 following article does not work

    Hello, I following this article: https://support.plesk.com/hc/en-us/articles/12377482190999--How-to-install-sqlsrv-extension-for-Plesk-PHP-handlers To install sqlsrv extension for php 8.1 in a Debian 11 server. I followed step by step for debian, also checked if plesk-php81-dev and...
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    Issue Access to a database from another plesk server

    Thanks for the help. I did it and works fine!
  9. S

    Issue Access to a database from another plesk server

    Hello everybody, I need to access to a plesk database of one domain hosted in one server from another domain in another server with plesk. In the destination server (the server where I need to access to de database) I went to Tools & Settings > Database Servers > Settings > and click on the...
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    Issue Problem migrating sites

    No, impossible, I didn´t find the problem and I had to migrate from Debian 8 to Debian 11 and after this to Debian 12.
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    Question Rule to block in plesk firewall all traffic from ports that plesk does not use?

    Ok, thanks a lot!!!
  12. S

    Question Rule to block in plesk firewall all traffic from ports that plesk does not use?

    Hi, I have just one question. Which ports I have to block if I want to block incoming mail from one country? I want to create a rule to block all mail coming from VN for example. I can choose the country, but what ports? It is possible to do that? Thanks in advance
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    Issue Too many connections (Several plesk servers same problem in the last week)

    Hello @Hangover2 Thanks a lot for your reponse. With fail2ban we blocked in the last month hundred and hundreds of IPs from IA training (claudebot, Amazonbot, Applebot...) It seems logs are clean of that but if I face the same issue another time I will check...
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    Issue Too many connections (Several plesk servers same problem in the last week)

    Hi @Bitpalast First of all, many thanks for your reponse. In this server there is one domain with one wordpress with one database and one username. The username of this database is hedKrwp75052619. This site was working perfectly for years (I know plugins and corer are updated...) The only...
  15. S

    Issue Too many connections (Several plesk servers same problem in the last week)

    Dear Dear Kaspar@Plesk, First of all thanks a lot for your reply. I found this issue in 5 different plesk servers this week. 3 of them with less than 5 sites. Randomly, different hours, different days but same problem. Exactly the same problem. All servers are fresh (mounted few months ago) and...
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    Issue Too many connections (Several plesk servers same problem in the last week)

    Also I want to say that in this line: The user exist, is the only user that exist because the server has only obne site, a wp site with that user on the db... I nearly convinced that is a plesk problem, nobody have the same issue?
  17. S

    Issue Too many connections (Several plesk servers same problem in the last week)

    I found this in the syslog (houndred of lines)
  18. S

    Issue Too many connections (Several plesk servers same problem in the last week)

    Hello, Last week I had different 5 plesk servers with the same problem. I see the error "too many connections" in the websites or control panel. All the servers are with Debian 12 and Plesk 18.0.61 #5 Restart mysql does not work. If I execute: I have to wait nearly 30 minutes and after that...
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    Issue Error changing from litespeed to apache

    Hello, I am trying to change a server from litespeed to apache but I have an error when I do it: Line 146 (in the middle): If I went back it worked again but under litespeed... Any ideas?
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    Question From where is calling this IP?

    Hi everybody, First of all, thank you very much for trying to help me. I have an IP address that is always connected to one of my servers: I added the IP to fail2ban to block it, but it is still there. I searched the logs to find out where the IP is calling from: No luck... So, how can I...
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