• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

access

  1. S

    Issue Access to a database from another plesk server

    Hello everybody, I need to access to a plesk database of one domain hosted in one server from another domain in another server with plesk. In the destination server (the server where I need to access to de database) I went to Tools & Settings > Database Servers > Settings > and click on the...
  2. jlocana

    Question How can I access the root of the server using ftp software or file manager?

    Hello everyone: I am new in Plesk and need to know how can i get access to the root server by File Manager or FTP. I need to install a software but my CLI command are no good and don't want to make a mistake. I was looking everywhere and looks that doesn't exist in Plesk "wow in 2024". Plesk is...
  3. billjonibill

    Issue Requirements of WP Toolkit 6.1 Full Features Access

    Hi Plesk Community! I have an WordPress Website and I want to use WP Toolkit 6.1 with access to its full pro features. How can I have access of them or what type of Plesk License will be required for that? Thanks in Advance.
  4. learning_curve

    Question Access? Maybe due to changes / updates in either Plesk Obsidian 18.0.44 and/or Ubuntu OS

    We have IONOS Cloud servers, all are idenical main specs (forum signature), but hosting different domains & some have different 3rd party packages on them. We have usuable backups of all, taken prior to theses issues becoming known, so can recover using those, if needs be. Only one server is...
  5. elaa

    Resolved how can I deny access to web site but allow only few networks

    Hi, I need to make the website only accessible at work and when using the work wifi. I google it and found out that I can change web site accessibility from Plesk -> Apache & nginx Settings -> Deny access to the site. So I selected 'Enter custom value' then in the first box I typed * and in...
  6. O

    Question How can I stop the acces to the manual?

    I have no idea, how it is possible to enter the manual (Plesk on Unbuntu 16.04). How can I do this? The googlebot does it every day successfully: 2019-04-11 16:49:12 Access 66.249.66.197 200 GET /manual/de/mod/mod_lbmethod_bytraffic.html HTTP/1.0 2.87 K Apache Access I found this only in the...
  7. B

    Issue FTP not working with Plesk Firewall

    Hi, i activated Plesk firewall with default option but i have a little problem with the FTP access. I can log-in but is impossible to read the folder list. How can i open port 20 and 21 vs a public IP client? Have i to do this from SSH or from Plesk settings? Thank you very much, Best regards.
  8. J

    Question Secure all domains:8443

    Hey Guys I recently ran into some issues, when my customers tried to access their Plesk, they always got a Page wich says: Not Secured page (because my servers Certificate is made for the servername:8443) Can i use different Certificates to provide a secure connection with all pages :8443...
  9. acciowebph

    Issue Cannot access

    Hi, I tried installing Plesk on a VPS and it went smoothly, but when I tried accessing it, it still says page took too long to respond. Can you please help me? Thanks I screenshot the done installation message
  10. A

    Resolved Database migration fails: Access denied for user 'admin'@'localhost'

    I want to transfer my current Plesk Onyx (Version 17.0.17 Update #16) to a fresh server (with same Plesk) using the migration tool, but i always get this error: [20 Feb 17 10:49:59] [Inhalt synchronisieren] Failed to copy content of database 'baxxxxxxel' Migration tools tried to perform...
  11. F

    Issue You do not have permission to view this directory or page.

    Hello Guys, This message suddenly appeared on my website and now I cannot access to the website or the wordpress admin panel. On the ISS settings, Anonymous authentication is clicked. Can you guys help me please? Thanks in Advance.
  12. N

    Issue CHMOD access problem when i create a new host or directory

    Hi, I've a problem with my plesk 12.5.30 : when i create a new hosting or a directory in hosting for sub-domain, iwhen i use wordpress and try to add or update plugin for example, wordpress request FTP access. I need use this commande : sudo chown -R host_user: host_directory for restore...
  13. S

    File Permissions Confusion

    Using Plesk 12.0.18 on Windows Server 2012, we're running php code that has two ways of adding files to the host. If we create the file using a pdf library on the host and save it in host subdirectory X, it has the same ownership properties as subdirectory X itself. If we use...
  14. O

    Unable to read configuration file Control Panel

    Hi For several days my server suddenly stops allow access to the domain and if I try to access the control panel I get this message : Unable to read configuration file Control Panel I 've been looking at the logs and found not give the reason for blocking access . Even if I try to access via...
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