• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

android

  1. D

    Issue err_cert_authority_invalid error on Android browsers

    Hi, I have a Windows VPS with Plesk hosted by GoDaddy. I am facing the issue with the older phones, they are unable to access my website. The SSL Certificate is installed correctly. SSL Checker The certificate chain is working fine, but don't figure out how to fix the issue. GoDaddy support...
  2. Bitpalast

    Input Please vote for a feature to solve this for good: Email login fails with "failed auth" despite correct password from some Android, iPhone, Outlook

    Problem description: For many years and across a five digit large number of domains and customers we've seen some customers failing logins from their smartphones and sometimes from MS Outlook and Apple Mail. For many users it was a pain to configure their phones correctly. On Samsung's Android...
  3. F

    Issue Subdomain not reachable on android

    I have installed a market research software named limesurvey sucessfully on a newly created subdomain reachable at research.ambomedia.com. On desktop everything works fine and as intended and the index.html I uploaded is displayed. However, android devices are redirected to a plesk default...
  4. jwvdmei

    Resolved Plesk to Plesk mail migration - can't setup accounts on smartphones

    Hostname mailing.iburo.nl (Server 1) IP address 193.219.116.202 OS ‪ ‪ ‪ Debian 7.11‬ Plesk version 12.5.30 Update #79, last updated at Dec 19, 2018 06:27 AM Hostname mailing.iburo.nl (Server 2) IP address 149.210.249.39 OS ‪ ‪ ‪CentOS Linux...
  5. S

    Issue Plesk Mail With Android Gmail

    Hi, it seems that we're having issues setting up Plesk mail to work with Android Gmail because Gmail detects that the mail server hostname is different than the mail domain. I tried finding a fix on Google but with no luck. Outlook mail on Android works just fine so it seems to be a Gmail strict...
  6. D

    Issue Android Mail APP - IMAP digest-md5 always fails once

    Hi, we are using Plesk Onyx Debian 8.11‬ - Version 17.8.11 Update #22 with Dovcot: # dovecot --version 2.3.0.1 (ffd8a29) and Some Mail Account on default Android Mail App: Android Version: 8.0.0 on Samsung S7 And regardless what we setup with or without SSL it has always a FAIL Login in...
  7. Chris1

    DIGEST-MD5 issues

    Hello, We appear to be having problems with some users authenticating with DIGEST-MD5 on Dovecot. It seems to be Android phones with the latest update Marshmallow that are are having the issue. They first attempt to connect via DIGEST MD5 and fail, then tries PLAIN and succeeds. This is of...
  8. Tim Clarke

    Plesk Android App Domain Manager Doesn't Work

    I have just installed the Plesk Mobile App for Android on my phone. However, it will not let me do anything with the domains. They are all listed, albeit in a random order, but regardless of which domain I click "Manage in Plesk" on, it takes me to the same domain in each case, which I think is...
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