• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

auto-reply

  1. V

    Question Disable mail delivery messenges on auto-reply

    Hello, my users are annoyed by several mail delivery error messenger after an auto-reply was configured. The main problem is, that the auto-reply tries to answer spam-mails one time per day. Which results in a lot of mail delivery error messenges in the users mailbox, since those...
  2. H

    Question Disable email auto-reply on redirects

    We have some generic email addresses like contact@ or info@ which are redirected to multiple user email addresses. One user activated the auto-reply feature on his email. If someone sends an email to a generic email address, which is redirected to the user with activated auto-reply, then the...
  3. K

    Question How to specify "email from" autoresponder name?

    Hi, I have set up an auto-reply for an email address of mine in Plesk via Mail/Email Addresses/Auto Reply. The email that arrives with the recipient shows the email address (example [email protected]) and not the company name that I wish to use (example Cats). Is it possible to amend the 'from...
  4. P

    Issue Horde auto reply doesn't work with domain alias

    After setup of autoresponder directly on Horde, the mail server will issue an auto reply when I send an email to the main domain, but not when I send an e-mail to the domain alias. Example: sending to [email protected] works (I receive an auto-reply) but sending to [email protected]...
  5. Luiz_Gustavo

    Issue Auto reply end date not working

    Hello guys, I create an auto-reply for an e-amil account and set a date do deactivate it, but Plesk is not deactivating the auto-reply and it remains active forever. I did not find an article about this on KB or how to track problem. Could you help me? Thanks!
  6. A

    Question Prevent autoresponder on forwarded mails

    Hello, I have a domain with few email addresses (info e.g.) whose messages are forwarded to a list of mail addresses on the same domain. All these emails addresses have a mailbox. If I set up the autoresponder on the email addresses, the autoresponder is triggered on each forwarded email...
  7. R

    Disable Mail Auto-reply Function

    Hi, is there a way to disable/remove from view the Auto-reply tab from the Mail account screen. I would rather have users set up auto-responders from their own mail client, rather than within Plesk. Thanks.
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