• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
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backup

  1. 3

    Question Using an NFS Share for Local Plesk Backups

    Hello, I have an NFS share backup storage at OVH, and I’d like to use it for Plesk local backups. Specifically, I want user-created backups to be stored at the NFS mount location instead of the default /var/lib/psa/dumps/. I plan to follow this tutorial: Plesk KB - Changing Backup Location...
  2. K

    Resolved Backup error message gives curl command that will fail

    My hosting service provides Plesk I have been backing up to an Azure App Service FTPS Backups have started to fail with an error message like The first curl command works The second gives If I delete the file I am then able to use the curl command to remove the directory I am wondering if...
  3. T

    Resolved Amazon S3 Backup - Unsupported header 'x-amz-checksum-crc32'

    Hi, since the last changes on the "Amazon S3 Backup" extension, my Backup is not able to upload the Files to my provider Backblaze. Can any one help? Is it possible to downgrade the plugin? Error Thank, Tobias
  4. P

    Resolved Remote FTP Backup fails after upgrade to Plesk Obsidian 18.0.68 Update 1

    Hi, after upgrading our Plesk installation from Plesk Obsidian 18.0.67 to version 18.0.68 Update 1 the remote FTP backup throws errors about too many connections: I didnt change the configuration / setup: - passive FTP enabled - FTPS enabled Is there any chance to limit the amount of...
  5. EnriqueR

    Issue Remote FTP Backup fails

    Since the last update, the Backup manager via FTP remote storage configuration no longer works for me. It returns the following error message. I have checked the FTP server and it is OK. I am sure of this because I have 3 additional Plesk servers using the same type of backup and they can access...
  6. P

    Resolved Backup Task error

    Hello. When i try backup my plesk i got error with mysql. Unable to make database dump. Error: Failed to exec mysqldump: Exit code: 2: mysqldump: Got error: 2002: "Can't connect to server on 'localhost' (99)" when trying to connect
  7. J

    Resolved WP Toolkit failed to copy file /wp-admin/.

    Hi there, I got an error with the WP Toolkit. When I try to back one of the websites up, I got the error message: "Failed to copy file /var/www/vhosts/example.com/httpdocs/wp-admin/. to /var/www/vhosts/example.com/.wp-toolkit/backups/20/files/wp-admin" What I tried so far with out success...
  8. L

    Question Delete a Scheduled Backup

    Hello ! One of the users enabled the backup for their subscription. It has already been disabled, but is there a way to completely remove it from the Scheduled Backups List? I want to delete the "domain2.xx" backup. root@plesk:~# plesk bin scheduled-backup --list -all active type...
  9. meymigrou

    Issue Unable to backup WordPress site in Plesk "Backup created with minor issues occurred"

    I have a WordPress website running on a dedicated server (Plesk Obsidian v18.0.64 and CentOS 7) which I am unable to backup from Plesk (or any other plugin whatsoever). Each time I try to backup the database I get this error: The backup Nov 11, 2024 05:55 PM was created and can be restored...
  10. B

    Resolved Unable to back up extensions. Error: Failed to exec backup_restore_helper.exe: Exit code: 3: There is no active configuration

    Since Plesk Obsidian 18.0.64, I am facing issues with the backups. Warning: Subscription "xxx" Unable to back up extensions. Error: Failed to exec backup_restore_helper.exe: Exit code: 3: There is no active configuration This is only on my Windows machine. I update this morning to 18.0.65...
  11. llucas

    Question Backup copy in two places

    Hello, good morning I have a question about backups. I've been using Plesk for a while and I have a question. What is the difference between making copies of the domain and doing it through the PLESK tools? If I do it per domain, I have it set to make a copy at 03:00 A.M. and it does so and...
  12. abanico

    Issue Backup manager fails to backup to S3 bucket

    Hello everybody! I have two servers with Plesk Obsidian, and in one of them, the backup I have configured every day to S3 (actually it is Backblaze B2, but for this case, it is S3 compatible) fails when the backup is complete (i mean not incremental). Incremental backups don't give any problem...
  13. M

    Issue Backup to FTPS server fails after upgrade to Plesk 18.0.64

    Hi all! One of our servers automatically upgraded to Plesk 18.0.64. Since the upgrade the daily backup job to an FTPS server fails with the following error message: When we disable FTPS in the remote repository settings, the job runs without problems. When we try to reenable FTPS in the...
  14. S

    Question Plesk dedicated servers vs AWS VMs

    Hi, I want to host a big website which needs backups and load balancer (for server always up). Wich solution do you advise to me : AWS (advantages : easy to deploy, easy to make load balancer and backups) Dedicated servers with Plesk (advantage : easy to deploy, easy to manage, fixed prices In...
  15. R

    Backup creation via WordPress Toolkit: mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect

    Hi everyone, We have some customers who create backups using the WordPress Toolkit with the provided function of it. Some of them (maybe all of them) get the following error: "mysqldump: Got error: 2019: "Can't initialize character set utf8mb3 (path: compiled_in)" when trying to connect" It...
  16. iGraphics

    Issue Backup downloading is very slow

    Hello Everyone, I'm using Plesk Obsidian Version 18.0.63 Update #3, last updated on Aug 27, 2024 03:46 AM and when I download the Backup file the speed is very slow! Although the server is very fast and downloading files from direct links is very fast. Why?
  17. B

    Resolved Backup Manager

    Hello, for some time now I have a problem with Plesk Backup Manager. All Backups fail with following Error Message for each Subscription/Domain: JMS\Serializer\Type\Parser::getConstant(): Argument #1 ($value) must be of type int, null given, called in...
  18. carini

    Question How can I disable/forbid certain plug-ins in WordPress

    Good morning, all I have certain number of customers who abuses some WordPress plug-ins like Upodraft. Is possible to have a policy that prevent installing or forcibly disable such type of plugin?
  19. F

    Question Best Practices for Backing Up (large) Plesk Servers

    Hi! I have been using Plesk for many years, and this is a question I have wanted to ask the community many times :) For small servers, Pleskbackup is a really good tool. I have used it on many servers without errors, and the backups and restore processes work well. But for large servers, for...
  20. O

    Question Forbid backup for customers in plesk but allow restoration

    Hello. We have a question about Plesk backups. We have enabled and scheduled Plesk backups, also enabled "Backup and restore subscription data using server storage" permission in service plans. However, with this option the customer can restore their files or database, but they can also...
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