• Hi, Pleskians! We are running a UX testing of our upcoming product intended for server management and monitoring.
    We would like to invite you to have a call with us and have some fun checking our prototype. The agenda is pretty simple - we bring new design and some scenarios that you need to walk through and succeed. We will be watching and taking insights for further development of the design.
    If you would like to participate, please use this link to book a meeting. We will sent the link to the clickable prototype at the meeting.
  • (Plesk for Windows):
    MySQL Connector/ODBC 3.51, 5.1, and 5.3 are no longer shipped with Plesk because they have reached end of life. MariaDB Connector/ODBC 64-bit 3.2.4 is now used instead.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.

dns

  1. M

    Question Help: EC2 upgrade – Subdomains all link to roundcube

    Hey guys, today I messed up a bit with my server setup. I upgraded my EC2 instance but was not aware of the concept behind elastic IPs. My IP of course changed after restarting and now I had to update all DNS settings everywhere to point to my server instance again. I set the new IP address in...
  2. Sergio Manzi

    Issue Digital Ocean DNS extension gives Server Error 500

    Hello everybody (after such a long time...)! Environment: Plesk Onyx Version 17.8.11 Update #46 under CentOS Linux 7.6.1810 on a DO VPS, DO DNS extension 1.1.1-37 Issue: Accessing the DO DNS extension I get an error 500 page with: Type...
  3. BasharBachir

    Question using cloudflare with plesk

    hi there , i have a vps windows server 2016 with plesk on it and my domain http://protection-tips.de belong to it . i change the dns from the domain settings here is a foto https://i.imgur.com/o47WOho.png and every thing in cloudflare is ok here some fotos https://i.imgur.com/NnJDnA8.png...
  4. C

    Question SOA Expire Value out of recommended range

    After entering my domain into the 'MXToolbox > Domain Health' resource, I was presented with the following warning notification: "SOA Expire Value out of recommended range" Supporting Screenshot After researching this, I found that the solution was to head into 'VPS > Websites & Domains >...
  5. C

    Question Is it right to use the VPS Hostname in the MX DNS Record?

    At present, I have a VPS with the following Hostname assigned: mail.example.com I was advised, by my Registrar, that the VPS Hostname should contain the Domain Name of one of the Domains Hosted on the VPS and have the 'mail' prefix. Furthermore, it is this entry that should be used in the MX...
  6. K

    Question Domain / DNS managament seperate from Plesk server

    Over the past fifteen years I always leased dedicated Linux Plesk servers for the hosting of all my client projects. During these years I had some bad expieriences where I felt the need to move to a different host with all my customers websites. The first time I did this it was a hell of a job...
  7. cipcip

    Resolved Apply DNS Zone changes via XML API

    Hello guys, I still have issues with this, I have purchased another hosting, I was able to enable by default DNS zones for subdomains, but it seems that my php script although it returns success, it does not apply the DNS to the zone. The PHP function is as follows: function syncDNS($nom...
  8. C

    Question How to create a DKIM Public and Private Key for a DNS Record stored externally?

    I have just purchased a Domain, with a Registrar, where I input all the necessary DNS Records within the Control Panel provided by the Registrar. It is within the Control Panel, where I point the Domain to the VPS I am hosting the Web Files. Where I am struggling, is to create a DKIM Record...
  9. H

    Resolved URIBL Blocked - own caching nameserver

    Hi, I try to setup a local caching nameserver on CentOS 7 with unbound. What I did so far: - installed / configured unbound - changed resolv.conf to point to my local nameserver ip - changed spamassassin local.conf with dns_available yes After that I did some tests: dig google.com ;; Query...
  10. H

    Issue Plesk Master and Slave DNS

    Hi, I am trying to setup a master and slave DNS with two plesk servers. Both running Plesk Onyx 17.8.11 on a CentOS 7.6 Server. What I have done already. Setup Bind on Both Servers Open TCP 953 on both servers, restricted to each server Added each server "via versa" in the DNS Template as ACL...
  11. P

    Issue Plesk API bug: IPv6 DNS records not added

    When we create a new subscription in Plesk via the API, the IPv6 DNS records are not added to the domains DNS-zone. The IPv6 address is available under "Web Hosting Access" but the records are missing. When you click on DNS Settings > "Reset to default" the IPv6 records show up. We tested this...
  12. D

    Question Cannot turn on Mail Service and strange 'Bad sequence of commands' error message

    Hello :-) I have just discovered the wonders of Plesk, but sadly, cannot switch on my Mail Service. It appears to show 'off' but be greyed out. I host elsewhere and have just changed the nameservers to point at a new hosting company which has a Plesk Onyx 17.8.11 control panel attached to...
  13. P

    Issue Long DNS records ignored by Microsoft DNS

    We have several Windows Servers 2012R2 and Windows Server 2016 with Plesk Onyx and Microsoft DNS. When we add for example 2048 bits DKIM DNS record which is a very long record, this record is completely ignored by Microsoft DNS. Is this a known issue or a bug in Plesk? EDIT: When I add the...
  14. M

    Issue DNS was changed after changing the email address for admin

    why does changing the administrator's email automatically change the DNS? I have been told that this occurs, but there is no documentation to support that this occurs. So is this correct? changing the DNS is a critical change, and since plesk does NOT ask for a new DNS, how does plesk determine...
  15. Z

    Question I can access the deleted domain.

    *I wrote in other threads, but I downgraded MariaDB. During that process Plesk fixes and install commands are executed. It seems that there is a problem with the site configuration. I executed "plesk repair all" and the repair is completed. Initially I thought that it was a problem that the...
  16. selcukedirne

    Resolved About DNS zones & settings

    Hi there, I have many issues with dns settings, I've been migrated my old server with same credentials&settings&versions&etc to my new plesk account and server. Now I am getting error with my web sites actually I cannot connect to my sites but main site is OK, other accounts are not working I...
  17. U

    Question How to create nameservers in plesk

    I've Plesk host edition and I want to create nameservers so any customer/client can point to ns1.mydomain.com and ns2.mydomain.com. I have bought domain from namecheap and create nameservers, glue records are showing correctly but even after a month it doesn't propagate correctly. I've also...
  18. R

    Issue Azure DNS Error: Subscription was not found. Check Azure subscription settings.

    I'm setting up this extension for the first time and received this error. I have followed the provided instructions to the letter. Does anyone know what is causing this error?
  19. L

    Question Slave DNS Server - Separate Folder For Zone Files?

    Hi all We've provisioned a new instance of Plesk and installed the Slave DNS Manager extension. We've configured a slave DNS server and confirmed the sync is working between the two. So far, so good. On the Slave DNS server we would like to have a separate folder for the zone files from Plesk...
  20. danami

    Input Better DNS record validation

    We regularity see users adding invalid DNS records into the panel that Plesk happily accepts: Eg 1. Invalid SPF records (users include double quotes for their SPF records): "v=spf1 include:spf.protection.outlook.com -all" Eg. 2. Invalid SRV records (users enter in the underscore in the service...
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