• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

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  1. T

    Resolved Purchase of extension Forbidden

    When I try to purchase any extension I get this error: Forbidden You don't have permission to access this resource I tried on various extensions, for example Imunify360 but also others and the error is always the same. Version: Plesk Obsidian v18.0.62_build1800240724.11 os_Debian 10.0 Operating...
  2. sabirboi04

    Issue Node App Not Working

    I've hosted a node app on plesk that node app having google login ok so when i tried to login via google that redirected to callback path url with 403 error. but the same app im using in another vps (with only nginx server) with same configuration that actually works. please give solution. and...
  3. J

    Issue Random 403 Forbidden errors

    Hello! In the last weeks our sites started to show random 403 forbidden errors. It happens on different machines (both CentOS Linux 7.9.2009 (Core) Version 18.0.55 Update #2) If you just F5, after the error, then you can navigate so it's not a permission problem. Web Application Firewall is...
  4. S

    Resolved Access to the server over SSH: doesn't appear dropdown menu

    Hi everyone, unfortunately I no longer see the drop-down menu for choosing permissions for access via SSH (see attached images). The domains created few month ago, everithing was OK and I could assign various types of settings for SSH access through the drop-down menu but now, the domains...
  5. L

    Issue WordPress Toolkit cause 403 Forbidden for blogs.dir files after Restrict access to files and directo

    Hi all, i have Plesk Onyx 17.8.11 on Debian 9 and i used WordPress Toolkit for my WordPress MU installation. After launch "Restrict access to files and directories" from Security Status, all uploaded files are 403 Forbidden... and this action is not reversible. Files are present on FTP like...
  6. 9

    Issue Got Forbidden Error When Access Extension

    Hello, I install Warden Antispam, I could access their interface with admin account. But when I try to login with customer or even reseller account I got Forbidden You are not authorized to access the requested URI [application_settings/index] error if I want to access Warden interface...
  7. Ebrahimi

    Question Is it possible to use socket.io in a shared plek host?

    Hi, I am using plesk onyx, windows 2012, on a shared host. I can run my node.js and vue.js code, no problem. I tried to use socket.io in my app using a github code, locally the chat code runs with no bug, I uploaded the code a node.js server and the code is accessible on internet, too. But...
  8. G

    Resolved Symlink problem results in 403 forbidden

    Hi I have a problem with a symlink not working after we switched to a new Ubuntu server with plesk onyx. After migration from the old server the symlink that was working on the old server needed to be setup again. So i followed the many descriptions on the web. But i can't get it working. We...
  9. Y

    Plesk panel inaccessible 403 forbidden

    Hi guys, I have a critic problem with Plesk Symptoms: Plesk panel inaccessible 403 forbidden nginx FTP inaccessible plesk command not found (version 12.5.30) System Details: Ubuntu 14.04.5 LTS Plesk Version: <patches> <product id="plesk" version="12.5.30" installed-at="20160112T101238">...
  10. S

    Change webserver settings for file sharing ... but where?

    Hi Folks, I would like to change a apache directive for the file sharing feature in plesk v12.5.30. The responsible config file for the file sharing feature is: /opt/psa/admin/conf/file_sharing.conf I want to change it like following part: <Directory "/var/www/vhosts/fs/unlisted"> Options...
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