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license

  1. W

    Question Does Plesk still work after the Extended Lifecycle Support (ELS) lifecycle ends?

    Hello, we still have a server with Debian 10 running. What happens after July 1, 2025, when the ELS lifecycle ends? I understand, that we do no longer get support and updates, but will Plesk itself still work with that license or with a "normal" license? Best regards, Michael
  2. K

    Resolved What happens if Plesk license is terminated?

    Hi everyone ,, I have installed the Plesk panel for free for 15 days, and the trial period has ended. I haven't renewed the license yet. Actually, my website is functioning without any issues. However, what will happen if I don’t renew the license or purchase a license for a month? Do I need...
  3. A

    Issue Can't login to support on Plesk site, license is in grace period, and support is not answering the phone

    How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage...
  4. B

    Question Plesk License

    Hello. I have Web Host Edition Dedicated yearly license. But now, i will migrate all my sites to the a new VPS server. Can i use my Dedicated license in VPS server?
  5. H

    Question Plesk License VPS or dedicated

    Hello, I've installed a new license on a Linux server I'm running on a cloud service over VMWare. This server will have just 2 domain, so the "Web Admin Edition" should work. My question is, do I have to buy VPS or dedicated license? Don't understand if the licence is for running VPS inside...
  6. S

    Question How to license multiple server

    Hi, I own 6 Linux server and plesk is installed in all. I cannot afford buying 6 license for all my server. I have purchased 1 license. How can i use to license all my servers? Is there a possible method to manage all server with one plesk license and control panel?
  7. J

    Question Is there any difference between VPS and dedicated hosting licenses?

    I want to buy a license but I see prices with VPS and dedicated hosting. When I want to use the Web Hosting version, is there any difference between the licenses other than the price? [background] Our company had dedicated hosting years ago and used a version of Plesk Web Hosting. At the time...
  8. S

    Question admin interfaces resetted to restricted mode on its own

    Hello, I ran several dozens of instances and all the admin accounts on Plesk Obsidian on Linux (only having linuxes) are back to the restricted view mode, forcing us to log into ssh to bring back the account to "full power". sounds like there's been a micro update causing this, or maybe it is...
  9. S

    Issue Login Error

    I'm receiving the following error when logging in: Error: The amount of resources you operate with has exceeded the limits defined by your current product license. Please contact Plesk sales department and purchase a new license key. I don't really know what this means, nor can I find any...
  10. E

    Resolved Plesk EC2 License Change?

    I have been deploying 2 or 3 Plesk a month in AWS. Today when I do my normal routine and I am setting up the Plesk server, I get a message that I need to have a license. What happened? I normally use this route without problems. The last time I deployed an Instance was like one week ago. Did the...
  11. naowas

    Issue Transfer Plesk key from one server to another server

    Recently I have changed my server which has a different IP address. I'm following this guide  How to transfer Plesk key from one server to another? to transfer my old license key to the new one. I have changed the license key of the old server with a trial key. And now I want to use my purchased...
  12. P

    Issue plesk license violation because of the docker IP - urgent help needed

    Hi, For a few weeks I have problems with my license. I've got some alerts. But even I have already cleaned everything and bought a second license I got such a message today. There are two IPs - mine IP and docker's IP (127.17.0.1) that even doesn't have any images installed. Docker plugin have...
  13. bootted

    Resolved Change Plesk plan without reinstalling it?

    Hello, I installed the Host (100 domains) version but I need the Pro (30 domains). Now I can't see any kind of setting to change it in Plesk, someone can help me, please? Should I reinstall everything? ATM I don't have the license. Thanks.
  14. S

    Question Trial License File?

    Hello everyone, I was wondering if there is a license file for the 14 day trial that Plesk offers. Any help will be appreciated.
  15. Sysop

    Question Check Plesk License Status from CLI

    I know there's the following command(s) to check an activation status: $ plesk bin license -c Although that doesn't return anything. There's also: $ plesk bin license -i <license> Which does return some information about a license when trying to install it, however, is it possible check without...
  16. B

    Question Server relocation with expired license

    Hello everybody, I have a little problem. I am currently hosting a VPS with PLESK on Ubuntu. The license of PLESK has expired on this server. Since PLESK could not correct the configuration of the web servers (dozens of errors with Apache/nGinx authorizations after PLESK update) I decided to...
  17. K

    Resolved Plesk Premium Email (Kolab) - licensing and functional issues

    Dear all, this week I decided to try Plesk Premium Email. Therefore I had to switch from Courier/Qmail to Dovecot/Postfix (using Ubuntu 18.04). Everything went fine without installation errors. First steps went fine so far, the enhanced Roundcube interface is working (at least with basis...
  18. H.W.B

    Resolved Error updating the license key

    Hello, For 2 days now i got a message : Unable to update EXT.xxxxxxxx.xxxx: an error occurred while processing your key. You can try to retrieve the key manually in Plesk (Tools & Settings > License Management) or let Plesk try to update it in the next 24 hours. The next day i receive the...
  19. L

    Question Request cannot be serviced from the specified IP(s):

    Hello All, i have a plesk server (ubuntu18.4) multiple-IP To retrieve a license key from another ip, not from the default IP address. Plesk support wrote : The issue is caused by the fact that system uses different source IP addresses to connect to Key Administrator server. All three IP...
  20. S

    Issue Free Trial License never received!

    I think the Plesk free trial is broken: Plesk Free Trial It took me to the download page, and said I would receive a license via email.. it's been over 12 hours now! I guess it looks like I'll have to go with CPanel apparently... How lame.
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