license

How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage...

Hello. I have Web Host Edition Dedicated yearly license. But now, i will migrate all my sites to the a new VPS server. Can i use my Dedicated license in VPS server?

Hello, I've installed a new license on a Linux server I'm running on a cloud service over VMWare. This server will have just 2 domain, so the "Web Admin Edition" should work. My question is, do I have to buy VPS or dedicated license? Don't understand if the licence is for running VPS inside...

Hi, I own 6 Linux server and plesk is installed in all. I cannot afford buying 6 license for all my server. I have purchased 1 license. How can i use to license all my servers? Is there a possible method to manage all server with one plesk license and control panel?

I want to buy a license but I see prices with VPS and dedicated hosting. When I want to use the Web Hosting version, is there any difference between the licenses other than the price? [background] Our company had dedicated hosting years ago and used a version of Plesk Web Hosting. At the time...

Hello, I ran several dozens of instances and all the admin accounts on Plesk Obsidian on Linux (only having linuxes) are back to the restricted view mode, forcing us to log into ssh to bring back the account to "full power". sounds like there's been a micro update causing this, or maybe it is...

I'm receiving the following error when logging in: Error: The amount of resources you operate with has exceeded the limits defined by your current product license. Please contact Plesk sales department and purchase a new license key. I don't really know what this means, nor can I find any...

I have been deploying 2 or 3 Plesk a month in AWS. Today when I do my normal routine and I am setting up the Plesk server, I get a message that I need to have a license. What happened? I normally use this route without problems. The last time I deployed an Instance was like one week ago. Did the...

Recently I have changed my server which has a different IP address. I'm following this guide  How to transfer Plesk key from one server to another? to transfer my old license key to the new one. I have changed the license key of the old server with a trial key. And now I want to use my purchased...

Hi, For a few weeks I have problems with my license. I've got some alerts. But even I have already cleaned everything and bought a second license I got such a message today. There are two IPs - mine IP and docker's IP (127.17.0.1) that even doesn't have any images installed. Docker plugin have...

Hello, I installed the Host (100 domains) version but I need the Pro (30 domains). Now I can't see any kind of setting to change it in Plesk, someone can help me, please? Should I reinstall everything? ATM I don't have the license. Thanks.

Hello everyone, I was wondering if there is a license file for the 14 day trial that Plesk offers. Any help will be appreciated.

I know there's the following command(s) to check an activation status: $ plesk bin license -c Although that doesn't return anything. There's also: $ plesk bin license -i <license> Which does return some information about a license when trying to install it, however, is it possible check without...

Hello everybody, I have a little problem. I am currently hosting a VPS with PLESK on Ubuntu. The license of PLESK has expired on this server. Since PLESK could not correct the configuration of the web servers (dozens of errors with Apache/nGinx authorizations after PLESK update) I decided to...

Dear all, this week I decided to try Plesk Premium Email. Therefore I had to switch from Courier/Qmail to Dovecot/Postfix (using Ubuntu 18.04). Everything went fine without installation errors. First steps went fine so far, the enhanced Roundcube interface is working (at least with basis...

Hello, For 2 days now i got a message : Unable to update EXT.xxxxxxxx.xxxx: an error occurred while processing your key. You can try to retrieve the key manually in Plesk (Tools & Settings > License Management) or let Plesk try to update it in the next 24 hours. The next day i receive the...

Hello All, i have a plesk server (ubuntu18.4) multiple-IP To retrieve a license key from another ip, not from the default IP address. Plesk support wrote : The issue is caused by the fact that system uses different source IP addresses to connect to Key Administrator server. All three IP...

I think the Plesk free trial is broken: Plesk Free Trial It took me to the download page, and said I would receive a license via email.. it's been over 12 hours now! I guess it looks like I'll have to go with CPanel apparently... How lame.

Hello, we are using the latest version of Plesk Onyx 17.5.x on serveral CentOS 6.9 and 7 servers. On two of the CentOS 6.9 servers the license key is no longer updated. On other servers with the same environment it still works. If you try to update the key on the affected servers via Plesk...

Hello, I have a plesk license valid until December 2019 on a linux server that I will stop using. My question is, can I use this license on another windows server until it expires? If so, how should I make that change? Thank you