• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

logs

  1. J

    Question Filtering domain logs between dates

    I wonder if there is any way to filter domain logs between two dates. If I need to see logs from two days ago, I need to go through all the data from today. Is there any way to go straight to the interval I want to see? Thanks
  2. ic3_2k

    Resolved [Warning] Access denied for user 'monitoring'@'localhost' (using password: YES)

    Hello, I have tons of registers with this user 'monitoring' trying to log onto the mysql... How can I check where this logging attempts come from? I mean obviously from localhost, as the register itself says, but from what program, cron or whaeteber process or web is doing this... And as far...
  3. Johannes Kingma

    Question keep log selection

    how do I make the log selection sticky for my customers ? every time they log on it is reset to include all Apache a d ngnix logs
  4. M

    Question Past access log files

    Hello there, i am looking for access logs regarding July 2021, but apparently i can only find recent ones. Does anybody know where the previous files are stored? I have looked inside /var/logs/apache2 /var/www/vhosts/DOMAIN/logs Thanks
  5. M

    Resolved Log output is incomplete or unavailable

    Hello guys i received this email from my server what can be causing it ? /etc/cron.daily/logrotate: ● ossec-hids.service - OSSEC HIDS Loaded: loaded (/lib/systemd/system/ossec-hids.service; disabled; vendor preset: enabled) Active: active (exited) since Sun 2021-08-22 06:32:24 -04; 1 weeks 0...
  6. gennolo

    Issue Logging POST data not working

    I am using Plesk Obsidian on a Centos 7 VPS. I occasionally have the need to log POST data in received in web requests. I tried following this guide which says to use "mod_dumpio" (which is already active in Plesk in the server's Apache modules). I then inserted : DumpIOInput On DumpIOOutput...
  7. P

    Issue Emails are not received, not in any logs and no error message

    Hi there, Our plesk is running on CentOS 7. One of our hosting customers can not receive emails from one specific client. The emails and mailserver ips from this client are not in the /var/log/maillog and his address is not blocked by the spam system. The client do not get an error message...
  8. S

    Question webmail logs

    Hello When an user log into webmail (horde or roundcube), the maillog not recover the exact data, it appear something like this : Jan 16 10:39:58 020 dovecot: imap-login: Login: user=<[email protected]>, method=PLAIN, rip=::1, lip=::1, mpid=8609, TLS...
  9. D

    Issue Bandwidth highest user is my own server

    Hi, I'm getting over usage warnings for bandwidth for one of my sites. I have webstat on as I'm not very savy with the back end. The usage is showing that my server is 12% of the usage. I've asked the company who manages my server why that is. They don't know. It is a wordpress site. I also...
  10. O

    Question How can I stop the acces to the manual?

    I have no idea, how it is possible to enter the manual (Plesk on Unbuntu 16.04). How can I do this? The googlebot does it every day successfully: 2019-04-11 16:49:12 Access 66.249.66.197 200 GET /manual/de/mod/mod_lbmethod_bytraffic.html HTTP/1.0 2.87 K Apache Access I found this only in the...
  11. M

    Issue Log entries displayed twice

    Hey there, just noticed for one subdomain - every log entry coming from "Apache SSL/TLS access" or "nginx SSL/TLS access" in Plesk is displayed twice. It goes like this (entry A) Apache SSL/TLS access (entry A) Apache SSL/TLS access (entry B) nginx SSL/TLS access (entry B) nginx SSL/TLS access...
  12. M

    Question Limiting logs to 30 days

    Hello, how do i set a lifetime for all access logs? Like http, nginx etc. Let's say I would like to hold no more than 30 days of logs in my server and do not archive anything past that. So my server do not hold any log info for what happened before 30 days. Thanks
  13. Giorgos Kontopoulos

    Issue Failed to update Plesk. To solve this problem, you can send the update log to Odin support

    Complete message on the home screen of my plesk Here is the complete error log which happens for some days now Execution failed. Command: autoinstaller Arguments: Array ( [0] => --select-product-id [1] => plesk [2] => --select-release-current [3] =>...
  14. teha

    Question How do insert line breaks from a PHP script into the Plesk cron job logs?

    Hello, I am running the recent version of Plesk (Plesk is updating automatically). I have a PHP script on my server which is run by a Plesk cron job every 6 hours and I set that I would like to receive the (error) log from the cron job by e-mail. When the cron job is running, the PHP script...
  15. L

    Issue Wrong Apache logs on a domain

    Hi all, Plesk 12.5.30 Update #64 here. We have an issue with a domain. On the logs page of the domain we can see only apache and apache SSL logs, but they are not the actual logs of this domain. They are not also from another website and they log very rarely something. If we try to add more...
  16. Jllynch

    Issue Logwatch dovecot lots of unmatched entries

    My logwatch daily email keeps getting flooded with lots or unmatched entries which all look legitimate like this; **Unmatched Entries** dovecot: service=imap, [email protected], ip=[51.51.51.51]. Logged out rcvd=297, sent=1103: 1 Time(s) ... dovecot: service=lda, [email protected], ip=[]...
  17. K

    Question access_log.stat size

    Hi, as I found out in the logs folder access_log.stat is taking about 30GB. Can I somehow empty the file? I see that the modification date is around the date I migrated from an older Plesk server to the new. Is it trash from the older plesk? Thanks.
  18. M

    Resolved Apache error log not shown in plesk gui

    In one of our plesk server we are missing the apache error log in the "Logs of domain" GUI. We have no idea where to configure which logs are shown in the dropdown menu or why they are missing. The error_log exists in the following directories (hardlinked): -rw-rw-r-- 2 root root 10607972...
  19. Joathan dos Santos Lessa

    Issue Backup failed Logs

    Backup failed Logs Good morning everyone realize a monthly procedure to save the .log files of the domains in Plesk 12.5 that runs on Windows Server 2012. What is the procedure? It is to conduct a search, filtering by period (day, month and year) using the wildcard to save the .log files that...
  20. S

    Resolved Domain without logs, how can I recreate them?

    Hello, I have a domain, working fine but the logs are not created, I don´t know why. Log folder is empty. How can I create that logs to check them? Thanks
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