• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

mail account

  1. S

    Question Incoming mail go straight to the trash

    On plesk I have a number of domain all working fine, except one of them recently the the mails going out are either bounced back and the incoming mail go straight into the trash Nothing has been change in mail server setting What could be the issue? info: [Plesk Obsidian v18.0.68] AlmaLinux...
  2. N

    Question Server restored but I have a newer mailnames folder

    I restored my Plesk into a new server using an old backup dated on 4 november but I still have access to the old server with the mailnames intact which means I have mails up to 1st december. If I copy the mailnames folder will it override those mails and keep working as expected? Or it will be...
  3. J

    Question Cannot add email accounts

    Hi, since I upgraded to version 18 I don't get the option to add email accounts. And the created email accounts are not displayed. Thanks [courtesy translation by admin]
  4. S

    Resolved Unable to forward the form from the Sitejet Builder to an external address.

    Hello, I have the following problem: I created a contact form using the Sitejet Builder, and the submitted forms are currently being forwarded to an email address created in Plesk. However, I am unable to forward these emails to an externally hosted address (in this case, with Strato). I used...
  5. Veronika Polyakova

    Question Share your ideas on mail management in Plesk

    Hi everyone! Our Plesk team is working on improving mail management in Plesk, and we would greatly appreciate your ideas, opinions, or feedback on any mail-related tasks and issues you've encountered. Could you share your thoughts on the current mail management in Plesk and perhaps highlight the...
  6. J

    Resolved Problem sending emails to myself

    Hello All Kind of new to Plesk, but liking it On thing bugging me. I often send emails to myself, to either remind myself of something or an automated email to let me know and "event" happened so i want to send an email from myself. i.e john@example,com to [email protected] I have done many...
  7. T

    Resolved Change Mail Address sender

    Hi, How can I change the email sender address? The mails are currently sent with "[email protected]". Can I enter my own sender name? CPU Intel(R) Xeon(R) CPU E5-2660 v4 @ 2.00GHz (4 core(s)) Version Plesk Obsidian v18.0.54_build1800230728.15 os_Ubuntu 20.04 Betriebssystem Ubuntu...
  8. S

    Issue mailmng-outgoing failed: ERROR:__main__:database is locked.

    This error occurs when I create a new account "mailmng-outgoing failed: ERROR:__main__:database is locked". Anyone can help me resolve this?
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