• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

mod security update error

  1. P

    Resolved Update error Mod Security

    Hi, when Plesk try's to update Mod Security this error occurs Execution failed. Command: ai.exe Arguments: Array ( [0] => --select-product-id [1] => panel [2] => --select-release-current [3] => --upgrade-installed-components ) Details: ERROR: The installation of the package...
  2. M

    Issue Failed to update ModSecurity ruleset: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>"

    Error: Failed to update ModSecurity ruleset: modsecurity_ctl failed: gpg: key 4520AFA9: "Atomicorp (Atomicorp Official Signing Key) <[email protected]>" not changed gpg: Total number processed: 1 gpg : unchanged : 1 gpg: assuming signed data in `/tmp/tmpsFI_FL/aum' gpg: Signature made Tue...
  3. NicolasP.

    Issue Activate Atomic Basic ModSecurity

    When I am trying to activate Atomic Basic ModSecurity in Web Application Firewall, I am getting the following error: Failed to install the ModSecurity rule set: modsecurity_ctl failed: <urlopen error [Errno 110] Connection timed out> Unable to download tortix rule set I have Plesk Onyx with...
  4. Chris1

    Failed ModSecurity update has crashed Apache 2 days in a row

    I've woken up two mornings in a row with customers complaining that their website has been unavailable. Upon logging into Plesk I get Modsecurity update errors along with the Apache service being down. This has happened onto two different servers on two different virtualization platforms...
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