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password

  1. M

    Issue Very strong password problem...

    Hi I use very strong password policy. So you probably can imagine how I was very surprised when I saw that an user has changed the password from the webmail, using as new password the domain! So if I have for example a domain myverybeautifuldomain.com an user can set "myverybeautifuldomain" as...
  2. Frank.P

    Resolved XML API : Getting Password for Customer Accounts

    https://docs.plesk.com/en-US/obsidian/api-rpc/about-xml-api/reference/managing-customer-accounts/getting-information-about-customer-accounts.28790/#response-packet-structure Sample Response : <password>$5$D9pDoFzjjx+9Jxmk$ZNhvXW2Tu</password>...
  3. Z

    Question How to change your 'root' password (not admin)

    I want to change the root or sub user password, not the Administorator password to log into Plesk. I was able to find out how to change the Plesk password by looking on Google, etc. But nothing about root. I have been trying to adjust my Plesk user for a while now. When I first installed Plesk...
  4. Almaz

    Issue Password Strength Policy - Strange behavior

    Hello everyone, I have a strange behavior on a Plesk server I manage, I set the Password Strength Policy to high, but sometimes email addresses get their passwords broken and send spam. When I take a look at the passwords, sometimes users seems to be able to put a weak password. For exemple ...
  5. J

    Password protection for WordPress Multisite

    hey everyone, i have a multsite install & i want to password protect it. i've done this, however it's simply not working. is it not possible to use this functionality with multisite, or, am i missing a key step somewhere? feel free to take a look and let me know if you see a holding page (logo)...
  6. Franco

    Issue Cannot upgrade Plesk - incorrect password

    Hello, I am trying to upgrade from 18.026 to 18.0.27 and at first I had this issue Resolved - Update to Plesk Obsidian 18.0.27 keeps failing, but I could go around it as per suggestion and start the upgrade. However, I then get the following message: Plesk pre-upgrade checking... WARNING...
  7. R

    Issue Client unable to update their password in Roundcube v1.4.3, Plesk Obsidian v18.0.26

    Hi guys, Plesk Obsidian v18.0.26, Roundcube v1.4.3, os_Ubuntu 18.04, (what other specs would be useful?) As the title suggests, all domains: Can successfully navigate to www.webmail...domain.com Emails load, can send and receive emails etc. Cannot Update Password, no matter how secure the...
  8. T

    Question Read JSON by Swift with Password Protection

    Good morning. I have a question: We have a website that is password protected (via the PLESK interface). Now we create a JSON page within this site, which should be queried by a Swift program under iOS. Has anyone already found a way to overcome the password query in a Swift query? We can...
  9. Christoph Farnleitner

    Question Password Generate button in template "ch_pass_by_secret.php" (reset login password screen)

    Hey Plesk 17.5.3 By default, when an user wants to reset its panel user's password, it will be redirected to https://domain.tld:8443/ch_pass_by_secret.php?secret=abCxyZ at one point. Since I've set the password security to very strong I found many users being unable to deal with the error...
  10. Noam Harel

    Issue FTP suddenly change password

    Hi i have plesk 17.5 installed with PROftpd. somehow plesk suddenly changes password, it can be seen inside FTP logs(/var/log/secure): Sep 14 14:32:28 cp1 proftpd: pam_unix(proftpd:session): session opened for user XXXXXX by (uid=0) Sep 14 14:32:28 cp1 proftpd[13839]: 0.0.0.0...
  11. C

    Resolved backup manager password lost

    i'm new server on old plesk server. plesk 12.5 centos7 but facing a big problem. after incident, i must restore backup.to new server in plesk 12.5 and centos 7. so, the previous admin has left without giving us this password. so, we don't updated the password in Home -> Tools & Settings ->...
  12. Jhow Plug

    Resolved How to get plesk admin password (windows)

    I am new to AWS amazon. I installed Plesk Onyx through the market. After installation, I can access it through https: <ip>: 8443 However, I can not observe the administrator's password. And I do not see the Plesk folders installed in C: / In the instructions, you are informed to obtain the...
  13. B

    Resolved User can not change password in roundcube

    Hey guys, does anyone have installation instructions what to do, so that the users can change the password in roundcube? Thanks a lot so far. Greets Tobias
  14. F

    Issue I am locked out my account with no way to unlock

    Hi, hope someone can assist here is my member page AndreasY I cannot reset password in any sort of way i.e. no email is being forwarded to me Have attempted from Plesk Support Plesk Forum See screen shots below showing messages relayed from the URLs when attempting to reset password and...
  15. websavers

    Issue "Very Strong" password policy is unnecessarily prohibitive

    We've been trying to ensure that all of our servers are configured with the "Very Strong" password requirement policy. We most definitely want to ensure a high level of security and we're fine with telling clients "too bad" when their passwords are 6 chars (for example). However we keep finding...
  16. D

    Resolved admin password

    Hello, how can recover the old admin password or how can I change it I use /usr/local/psa/bin/admin --get-login-link but after login to change password asking for the old one Any help?
  17. C

    Question Add domain + "The password contains the characters that are not allowed"

    Is there a list that shows the acceptable characters for passwords when adding a domain? Plesk generates the following error but (unhelpfully) does not indicate which characters it has a problem with. Could not find this info in documentation. "The password contains the characters that are not...
  18. F

    Issue Problems migrating from Ubuntu, 12.5 to Debian, 12.5 - Permission denied (publickey,password)

    Hello, I'm a beginner and don't normally run Linux servers. Problem is: I've got a server running Ubuntu 14.04 that I have to migrate to a new server which is running Debian 7. My only goal is to save and migrate the data from the old server that will get deleted after (so even if I break...
  19. F

    Plesk migration not work

    every time I try to start a migration of a server account is displayed this message: Error: Unable to start the migration. Please check that the specified IP address and the administrator login and password are correct and try again. If the issue persists, refer to the migrator logs for...
  20. M

    Plesk Panel Forgot Email Password

    I forgot the password to the e-mail address to which the Domain, Is there any way to recover them? AES-128 Decrypt ?
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