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password reset

  1. J

    Resolved Unable to reset user password by username

    Hi, I have created a user with the role "WebMaster" on Plesk. When the user uses "Forgot your password?", he has 2 choices: Reset password by Email address or by Username. By Email address, everything is correct and works. By Username, the email never arrives. In the Plesk "panel" logs, I see...
  2. Q

    Issue Password reset link redirects to IP address instead of hostname, which does not use the SSL certificate

    Hi, When we get a password reset link for the Plesk Control Panel and we click on it, the page redirects to an IP address instead of the server's hostname, which does not use the SSL certificate. Is there a way to fix this?
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