roundcube

Hello Yesterday we migrated various subscriptions from a CentOS 7 VPS running Plesk 18.0.64 Update #1 to another server with AlmaLinux 8 and Plesk Obsidian 18.0.65. Everything seemed fine, but today some clients reported that in roundcube address book and identities are missing, our guess is...

I got a new server Debian 12 i Migrated almost all from my old server. But we used to works with roundcube webmail but it's not working i have this page : I already search in the forum adn the support website but whatever i try it's not working. I tried this...

I installed a new server with Ubuntu 24.04 and migrated my Plesk installation from the old Ubuntu 22.04 VM to the new 24.04 VM. Everything was fine except for the web service. The domain sites did not load and returned 502 Bad Gateway. I resolved that by disabling Nginx Apache2 proxy service...

I don't receive any mail in roundcube. Sending email does not cause any problems, but receiving does. I created the email address [email protected]. If I send an email with this email address to, say, [email protected], [email protected] will receive it in his mail box. I don't receive an email when...

I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...

OS: AlmaLinux 9.2 (Turquoise Kodkod) Product : Plesk Obsidian Version 18.0.56 Update #4, I am creating a new email account in Plesk , to a domain Still, i cannot login in roundcube after that , and i have in logs like: PHP Error: Access denied for new user [email protected]...

Hello, I need to set up a Roundcube as a website, and I've been trying to do it through Softaculous, but I'm having a hard time. It's giving me the following error: The following errors were found : Required PHP extension not found : pdo_mysql Required PHP extension not found : pcre Required...

I'm trying to set up webmail in one of my domains, but neither horde nor roundcobe works. Both tell me connection to webserver fails. some facts: webmail.my.domain is secured with LetsEncrypt, the config of i.e. roundcube looks like this: $config['imap_host'] = 'ssl://localhost:993'; // IMAP...

Hi, there is a issue when try to send a mail with attached image throught Roundcube Webmail. I think that is caused by a recent update of 18.0.5x, because this happens since two months ago aprox. I attach a screen with the console error. I don't see anything on roundcube file logs. Thanks.

When I want to edit the signature, Roundcube only shows me a plain text editor instead of an HMTL editor. So I can't format the signature. What can I do to format the signature with HTML (e.g. with TinyMCE/HTML Editor)? @https://webmail.test.test/?_task=settings&_action=identities (Roundcube...

By default, when running Plesk-Roundcube 1.6.0 on Obsidian 18.0.55 it still defaults to PHP 8.0.* despite, Plesk itself (& everything else) being upgraded to run on later PHP releases. IF a removal of PHP 8.0.* is attempted (in our case, because we don't need that older & very soon to be no...

Hello, Since I reinstalled my plesk server all but rouncude webmail server is giving me the error "Oops... something went wrong! An internal error has occurred. Your request cannot be processed at this time. For administrators: Please consult the application and/or server error logs for...

Dear, I just received this problem in my Roundcube error log. I tried everything but still not working: [16-Jun-2023 08:11:33 UTC] PHP Fatal error: Undefined class constant 'MYSQL_ATTR_FOUND_ROWS' in /usr/share/psa-roundcube/program/lib/Roundcube/db/mysql.php on line 149 Can somebody help me?

Hello The issue appears on its own since introduction of the latest version 18.0.51 we have been getting these cases related to litespeed and roundcube, we tried checking if the issue is related to CageFS but it does not appear to happen due to that. Swtiching to apache resolves the issue...

Hello, I'm using plesk-roundcube 1.4.13-2.centos.7+p18.0.51.1+t230404.1037 (PLESK_18_0_51-dist) on Plesk Obsidian Web Pro Edition Version 18.0.51. After a pentest, security manager said that I must update some javascript dependencies including jQuery - v3.4.1 and jQuery UI - v1.12.0 (wich is a...

Hi guys, Getting this error on any domain https://webmail.domain.tld RoundCube or Horder same issue: Logs: Permissions: Tried this, issue remains...

After a fresh install of Plesk on Debian 11 and Mariadb 10.6 upgrade I'm having trouble getting Roundcube to work. At first, Roundcube was not visible in the panel Plesk at all, even though it was installed. After reinstalling the Roundube mail client, it appeared in the panel, but a new...

Hi, I have an issue which I not totally understand. When our clients at work login to roundcube (not in our network) multiple users try to aaccess roundcube from the same ip address. After several login (attempts) no more useres can login to roundcube because of "too many tries". Obviously, I...

Hello everyone: I would like to tell you about the problem I am having with Roundcube in the hope that someone can help me. I have a Plesk Obsidian server (Version 18.0.46 Update #1,) with Debian 11.5 and Roundcube Webmail 1.5.3, which I use only for mail for two domains. Each domain, has its...

Hello, I'm experiencing a bug where the lets encrypt certificate can be assigned to webmail or as placeholder but then unassigns itself after about an hour. If I create a new certificate or go to Mail settings > Webmail certificate and assign it again it works again for an hour. Any ideas how to...