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roundcube

  1. P

    Resolved Can't receive email - DNS Error

    I don't receive any mail in roundcube. Sending email does not cause any problems, but receiving does. I created the email address [email protected]. If I send an email with this email address to, say, [email protected], [email protected] will receive it in his mail box. I don't receive an email when...
  2. S

    Issue Email deliverability issues

    I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...
  3. J

    Resolved roundcube email accounts not created

    OS: AlmaLinux 9.2 (Turquoise Kodkod) Product : Plesk Obsidian Version 18.0.56 Update #4, I am creating a new email account in Plesk , to a domain Still, i cannot login in roundcube after that , and i have in logs like: PHP Error: Access denied for new user [email protected]...
  4. HoracioS

    Issue Install Roundcube as a site for a client

    Hello, I need to set up a Roundcube as a website, and I've been trying to do it through Softaculous, but I'm having a hard time. It's giving me the following error: The following errors were found : Required PHP extension not found : pdo_mysql Required PHP extension not found : pcre Required...
  5. T

    Resolved connection webmail to mailserver fails

    I'm trying to set up webmail in one of my domains, but neither horde nor roundcobe works. Both tell me connection to webserver fails. some facts: webmail.my.domain is secured with LetsEncrypt, the config of i.e. roundcube looks like this: $config['imap_host'] = 'ssl://localhost:993'; // IMAP...
  6. W

    Issue Error when try send a mail with attached image throught Roundcube Webmail

    Hi, there is a issue when try to send a mail with attached image throught Roundcube Webmail. I think that is caused by a recent update of 18.0.5x, because this happens since two months ago aprox. I attach a screen with the console error. I don't see anything on roundcube file logs. Thanks.
  7. M

    Resolved Roundcube HTML @ signature

    When I want to edit the signature, Roundcube only shows me a plain text editor instead of an HMTL editor. So I can't format the signature. What can I do to format the signature with HTML (e.g. with TinyMCE/HTML Editor)? @https://webmail.test.test/?_task=settings&_action=identities (Roundcube...
  8. learning_curve

    Resolved Roundcube 1.6.0 run on Obsidian 18.0.55 still defaults to PHP 8.0.* not PHP 8.1.* - Why?

    By default, when running Plesk-Roundcube 1.6.0 on Obsidian 18.0.55 it still defaults to PHP 8.0.* despite, Plesk itself (& everything else) being upgraded to run on later PHP releases. IF a removal of PHP 8.0.* is attempted (in our case, because we don't need that older & very soon to be no...
  9. H

    Issue error webmail roundcube

    Hello, Since I reinstalled my plesk server all but rouncude webmail server is giving me the error "Oops... something went wrong! An internal error has occurred. Your request cannot be processed at this time. For administrators: Please consult the application and/or server error logs for...
  10. R

    Issue Roundcube HTTP ERROR 500

    Dear, I just received this problem in my Roundcube error log. I tried everything but still not working: [16-Jun-2023 08:11:33 UTC] PHP Fatal error: Undefined class constant 'MYSQL_ATTR_FOUND_ROWS' in /usr/share/psa-roundcube/program/lib/Roundcube/db/mysql.php on line 149 Can somebody help me?
  11. H

    Resolved Roundcube mbstring issue with Litespeed - error 500

    Hello The issue appears on its own since introduction of the latest version 18.0.51 we have been getting these cases related to litespeed and roundcube, we tried checking if the issue is related to CageFS but it does not appear to happen due to that. Swtiching to apache resolves the issue...
  12. A

    Issue Roundcube update dependencies (jQuery UI 2016)

    Hello, I'm using plesk-roundcube 1.4.13-2.centos.7+p18.0.51.1+t230404.1037 (PLESK_18_0_51-dist) on Plesk Obsidian Web Pro Edition Version 18.0.51. After a pentest, security manager said that I must update some javascript dependencies including jQuery - v3.4.1 and jQuery UI - v1.12.0 (wich is a...
  13. O

    Resolved Plesk 18 - Horde or Roundcube Webmail - Error 500 - Internal server error

    Hi guys, Getting this error on any domain https://webmail.domain.tld RoundCube or Horder same issue: Logs: Permissions: Tried this, issue remains...
  14. Piekielko

    Resolved Roundcube - Oops... something went wrong

    After a fresh install of Plesk on Debian 11 and Mariadb 10.6 upgrade I'm having trouble getting Roundcube to work. At first, Roundcube was not visible in the panel Plesk at all, even though it was installed. After reinstalling the Roundube mail client, it appeared in the panel, but a new...
  15. C

    Question roundcube ip block

    Hi, I have an issue which I not totally understand. When our clients at work login to roundcube (not in our network) multiple users try to aaccess roundcube from the same ip address. After several login (attempts) no more useres can login to roundcube because of "too many tries". Obviously, I...
  16. N

    Issue Roundcube sending problems

    Hello everyone: I would like to tell you about the problem I am having with Roundcube in the hope that someone can help me. I have a Plesk Obsidian server (Version 18.0.46 Update #1,) with Debian 11.5 and Roundcube Webmail 1.5.3, which I use only for mail for two domains. Each domain, has its...
  17. T

    Issue Webmail Certificate unassigns automatically

    Hello, I'm experiencing a bug where the lets encrypt certificate can be assigned to webmail or as placeholder but then unassigns itself after about an hour. If I create a new certificate or go to Mail settings > Webmail certificate and assign it again it works again for an hour. Any ideas how to...
  18. C

    Resolved Roundcube 1.5.3 missing tinymce editor

    After upgrade plesk-roundcube (1.5.3-v.ubuntu.20.04+p18.0.46.1+t220905.1648) over (1.4.13-v.ubuntu.20.04+p18.0.45.2+t220722.0939) , tynyMCE editor is disappeared. It is only possible to read and compose in pure html. Solutions?
  19. CobraArbok

    Question Plugin in Roundcube

    I am setting up Roundcube and I need a little help. I see that there are already installed plugins and that just list them in the config.php. How can I change the configuration without losing the change at the next update? And to have different configurations for each user? To install new...
  20. herrMartin

    Instruction update the ancient roundcube to the current version

    Read here: https://roundcube.net/news/2022/07/28/roundcube-1.6.0-released Update Plesk Ancient Roundcube Login with SSL 1. Backup your config files: config.inc.php and defaults.inc.php from the folder: /usr/share/psa-roundcube/config 2: cd /tmp/ Mkdir roundcoube cd roundcube/ wget...
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