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spam

  1. S

    Issue Email deliverability issues

    I have a near perfect score on mail-tester.com -> Spam Test Result But still all the email that get sent through roundcube or thunderbird are going straight to outlook junk. I checked all the spam blacklists and the IP is clear. Also I asked for a delist with microsoft and they said I wasn't on...
  2. T

    Forwarded to devs Cannot leave field "Spam tag" blank

    Hello, I read a few guides on how to setup SpamAssassin and they all recommend to leave the field Spam tag blank. I cannot do that. If I go to Tools & Settings → Spam Filter and leave the field Spam tag blank, I get the following error message: But I do not want to modify the message subject...
  3. F

    Issue I get spam report mail instead of moving to the spam folder

    Hello everyone, Whenever spam is detected, my Plesk sends me an email “Spam detection software, running on the system "xy.de", has identified this incoming email as possible spam. The original message has been attached to this so you can view it or label similar future email. If you have any...
  4. L

    Issue Spam-/Mailproblems

    Hi everyone, hope anyone is here and have an idea to fix my problem with mails ending in spam. i stuck and dont know how to go on. The problem: My sent mails are always sorted as spam when sending to gmail and icloud. Sending to outlook.de / web.de / gmx.de everything is fine and mails are...
  5. J

    Issue Forwarded Email marked as SPAM by GMAIL

    Hi, Even though I am brand NEW to Plesk, I was able to setup multiple WP websites with emails, DNS lookup etc. Got _DMARC and other requirements correct also. When I send a email from one of the domains hosted in Plesk, it goes straight to Inbox of GMAIL! Yay! One of the non-profits wanted to...
  6. X

    Question Exclude email account from SPAM classification of Plesk Email Security Pro completely

    Hi There Is it possible to completely exclude an e-mail inbox from the SPAM rating? Background: We have an account to which we send all mails sent from another account AutoBCC. This in turn means that all outgoing mails are also checked for SPAM in the INBOX of the BCC account, which places a...
  7. propz

    Resolved Email Domain Blacklisting not working 100%

    Hi guys, I'm having some issues with the email anti spam features. I've already added 100s of domains to my blocklist, but some emails stil come trough and I don't know where to look or what I'm doing wrong. 1. Plesk native "Tools & Settings > Mail Server Settings > Black List" handles the...
  8. MagicSpam12

    Input MagicSpam is supported on the latest Plesk version (18.0.57)

    Dear MagicSpam Customers, As we have received few reports of issues with MagicSpam on the latest Plesk version (18.0.57), we would like to ensure you that MagicSpam does work with the latest Plesk version. After a further review, we have figured out what the issue was: while the new Plesk...
  9. K

    Question Plesk Email Security

    Hello, i took one abonnement with Plesk Email Security But since I am receiving over 40 spams a day... is there something I missed in the configuration? Thanks for your helps. Klaus
  10. L

    Resolved Mails marked as Spam

    Hello everyone, im going crazy because im not able to fix my mail problems. Have running a VPS with linux and Plesk, multiple Domains on the Server running. Sending mails the problem is that from 1 domain (ar-bieler.eu) everything looks fine and mails are delivered without marked as spam. But...
  11. Talistech

    Question Do not forward spam emails to external mailbox

    Hi, Some of our customers are using e-mail forwarding to their personal mailboxes like Yandex, Hotmail or Gmail. When I check our mail logs I see a lot of incoming spam to our servers (which are marked as SPAM, no issue there) But is there any way to deny forwarding for spam mails? At this...
  12. mschenk

    Question Which is the best Email Spam protection for Plesk

    Hi, I have been using Plesk for more than 10 years. I own and manage about 20 different Plesk servers. Now I started to mount a dedicated Plesk server, which I will use only for email accounts. Up to now, I used the integrated spam protection of Plesk. Now I am thinking of an alternative, but I...
  13. MSD

    Issue Mail from Plesk always spam

    Hello, I really try everything that I find in the documentation and forums, but my mail from Plesk always ends up as spam. In this case, first is mail from Plesk itself: updates, information, and so on. I have Let's Encrypt SSL for Plesk and Mail (I get spammed mail). The second case is mail...
  14. J

    Resolved Spam black list doesn't work

    Hi I've set spam black list for a subdomain and for the domain. The filter is *@*.top, because I'm receiving the same spam mails form differents emails: [email protected], [email protected] and so. I've set the filter but the spam keep on reaching me!!!. Where is my mistake? Is there any other way to...
  15. L

    Resolved Default spam filter sensitivity for individual domains

    Hi, we need to change default spam filter sensitivity for individual email account on all domains, right now it is Plesk's default 7 does anyone knows where we can change this default setting, or how to change it for all email accounts? We had globally active spam filter sensitivity with...
  16. E

    Issue mail not received by google

    Hi there, I'm running Plesk Obsidian 18.0.47 on Ubuntu 20.04.5 LTS. A client of mine noticed that often his emails are signed as SPAM on gmail. We did a quick test with mail-tester and looks like our setting are perfect ( Spam Test Result ) I tried to send an email from his account to a Gmail...
  17. T

    Resolved Cannot disable Spam Assassin

    Hello, I use the external Spam Filter by Spam Experts N-Able and its working quite well. Emails of some specific senders however land in the spam folder on the server. In the Spam Experts Logs I can see that these Mails are recognized as valid mails and they are delivered to the Plesk Mail...
  18. S

    Issue Mail Blacklist under SPAM filter does not work

    Hi Plesk People, mein Problem ist das ich seit Tagen mit Spam überschwemmt werde, und jede Domain per Hand einzutragen ist armseelig und kostet viel zu viel Zeit. Ergo möchte ich im Plesk sowie in allen anderen auch möglich, nur noch mit der Whielist arbeiten. Dazu brauch ich aber die Wildcard...
  19. B

    Question Support for spam investigation

    Our VPS server is suspended immidiately by our provider because on Talosintelligence.com/reputation_center the daily mail volume was 2.4. After it come back I cant find any sign of abuse, i checked the loads / memory / cpu, specific for mail server and didnt see any increase this day. Also...
  20. Netgen

    Issue Email send problem

    I have one client who try to send email and get that error <***@gmail.com>: host gmail-smtp-in.l.google.com[***.217.***.27] said: 550-5.7.1 [5.1**.17.*** 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to...
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