• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

stats

  1. E

    Question Trafic customers stats very high with no reason

    Hi all, Have there been any changes in recent months or weeks in the way pack traffic is calculated by Plesk? On several servers or instances that have no connexion each other, many customer packs have gone into overrun for no apparent reason (web statistics are for example the same with the...
  2. needstats

    Issue Plesk Webstats Endless Redirect

    Hello, my entire site works perfectly except when I try to access /plesk-stat/webstat/ it gives an error ERR_TOO_MANY_REDIRECTS Is there an alternative way to access the web statistics? The Plesk representative I spoke to on the phone gave me a suggestion that took down the entire site earlier...
  3. K

    Question access_log.stat size

    Hi, as I found out in the logs folder access_log.stat is taking about 30GB. Can I somehow empty the file? I see that the modification date is around the date I migrated from an older Plesk server to the new. Is it trash from the older plesk? Thanks.
  4. M

    Outgoing mail limit stats not updated

    How are the messages counted? I have an issue (Plesk 12.5 on Linux / CentOS 6 with Postfix) where some outgoing mail (which happened to be from a spammer!) was not counted. The domain showed 0 outgoing mails in stats, but the maillog has the following (small extract): Feb 7 02:02:34 advic...
  5. GregSmid

    AWstats stopped updating several months ago

    We noticed recently that the statistics for all of our hosted websites stopped updating back in November. The strange thing is, it stopped on different days for different sites. On most, I see the file modification dates in "E:\vhosts\domain.com\.plesk\statistics\domain.com\webstat" as...
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