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ubuntu

  1. F

    Issue websites not reachable since 2-3 days

    Hello , i cannot reach any website i have on plesk anymore since 2-3 days , ssh access and plesk panel work and i havent changed any configuration or code recently , any help would be greatly appreciated webserver seems not to be listening on 80 and 443
  2. A

    Issue prestashop

    Good morning everyone, we are using Plesk for the first time, used Directadmin for this, we can't get Prestashop 8.2 installed, we have tried it via plesk backend and also via ftp "filezila" we do not get into the install environment of prestashop we get the message php.ini not installed. Does...
  3. J

    Issue Error 500 Plesk\Exception\Database (DB query failed: SQLSTATE[HY000] [2002] Connection refused)

    Hello everyone, the problem I'm having is the following: I have a Linux VPS managed by Plesk. There are different users on this server since it's dedicated to my company. The error occurs when one of my employees accesses the server through Plesk or when they access a WordPress project on the...
  4. C

    Question VM with Plesk and Ubuntu: Ubuntu Upgrade 22.04-LTS to 24.04-LTS fails

    Hello dear Community, maybe somone can help me with the following problem: I run several Plesk-Servers with the latest Plesk Obsidian (18.0.67 Update 3) on Ubuntu Linux (VM based). Now I tried to upgrade the Ubuntu OS of one of my servers from Ubuntu 22.04-LTS to 24.04-LTS. I followed the guide...
  5. J

    Issue ApolloError | Message Response not successful: Received status code 413

    Plesk Obsidian 18.0.66 Update #2 Web Pro Edition OS Ubuntu 22.04.5 LTS i have trouble the attached error please help me to resolve this issue
  6. F

    Question Cant update system packages

    Hey, I can't update my system packages, this also happened in previous Plesk versions. Any ideas why and how to fix this? systemUpdatesTool = on is set in panel.ini, but whenever I go to "Tools / Settings" -> "Plesk" -> "Update settings", it'll show an error. Also the list of "All packages" is...
  7. C

    Question ssh terminal

    Hi, i find this on my terminal when i go to update. Why i see this.
  8. R

    Question Can't setup Plesk on Amazon Lightsail

    I just install Plesk on my Lightsail instance. When i will setup Plesk via One Time Login (I get it from run sudo plesk login | grep -v internal:8 command in SSH), the page always redirect me to Plesk page login (https://cool-easley.ip-address.plesk.page/login_up.php). What should i do?
  9. T

    Question Grafana update for cve-2023-6152 still missing in https://autoinstall.plesk.com/grafana/deb

    Hi, when may I expect the delivery of the patched grafana versions to 10.3.3, 10.2.4, 10.1.7, 10.0.11 and 9.5.16. https://grafana.com/security/security-advisories/cve-2023-6152/ These are still missing in Index of /grafana/deb
  10. H

    Question Ubuntu dist-upgrade 18.04.6 LTS to 20/22

    Good evening, I am facing a challenge to upgrade my production Ubuntu server from version 18.04.6 LTS to 20 or 22. The installed version is as follows: Plesk Obsidian v18.0.52_build1800230516.19 Ubuntu 18.04.6 LTS I am in the comfortable situation of being able to mesh a snapshot of the...
  11. B

    Question Ubuntu 18 -> 20 how to test upgrade properly

    Hello everyone, I'm looking to upgrade a Plesk installation on an Ubuntu 18.04 server with Product version: Plesk Obsidian 18.0.52.3 to Ubuntu 20.04. To ensure a smooth upgrade process without risking any issues on the production server, I plan to create a clone of the Plesk installation along...
  12. H.W.B

    Resolved Alternative for Watchdog on Ubuntu 22.04

    Hello Ubuntu 22.04 does not support the Watchdog package from Plesk. Is there an alternive available that monitors services and can restart them?? Thank you Henk
  13. B

    Resolved Could not install the .NET Toolkit extension.

    The execution of post-install.php has failed with the following message: 226031:63f8d4edc565c ERR [extension/dot-net] Execution installer has failed with exit code 1, stdout: , stderr: curl: (6) Could not resolve host: packages.microsoft.com Unable to get package repository source.
  14. Tjerk Visser

    Issue Unable to update Ubuntu packets

    Hi all, I am getting a error trying to update Ubuntu packets on my server. If i run dpkg --configure -a i am getting this screen: Since there is talk about the bootloader i am scared to choose <yes> and brick my server. Can anybody help me out here? Already many thanks. Regards Tjerk Visser
  15. A

    Resolved Ubuntu: Plesk Obsidian 18.0.47 after Update 5: inconsistencies were detected in the system's package manager database

    Hi everyone! I am running Plesk Obsidian 18.0.47 Web Pro Edition on Ubuntu 20.04.5 LTS for about a year now without any problems/issues at all. Since the (automatic) Plesk Update 5 about a week ago I keep getting messages in the system updates panel within Plesk: Warning: Information on some...
  16. P

    Resolved Plesk all websites slow (after suspected upgrade)

    Hi there, Total noob but so far have managed my own Plesk server. Been running fine for about 6 months, then today all 8 websites that I host are suddenly slow. IT became slow after the upgrade in bold, though I could be wrong. Saw the following in the upgrade log, not sure if the PHP upgrade...
  17. Phthisicus

    Issue Proxmox Container Error

    Hi Everyone, I installed plesk on a Proxmox 7.2.4 container. When i go to the process list i get the following error on the disk: I know that a container is nor actually a disk but is there a way to solve this error?
  18. D

    Resolved Roundcube 1.5.2 SMTP(-1) Error

    Hello friends! since Plesk itself hasn't implemented the new RoundCube versions yet, many of us (including me) are manually upgrading from 1.4.13 to 1.5.x (1.5.2 in my case). On RoundCube v1.4.13 I can normally send and receive mails - no problem However, after manually upgrading to RoundCube...
  19. M

    Resolved Ubuntu 20.04 LTS or 22.04 LTS

    I need a new VPS. I have to choose the operating system and I have always worked with Ubuntu. My question is whether to proceed with version 20.04 or wait for the release of version 22.04 How long will it take from the release of version 22.04 before this release is supported by Plesk?
  20. Nasdaq

    Issue db query failed site and repair tool will not load anymore

    here is what i’m getting when i run a repair. could someone please walk me through trying to find out what happened? i have not done anything major except run repair tool and update through terminal. any suggestions would be very much appreciated, if it’s allowed i could provide my teams...
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