• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

unreachable

  1. D

    Issue Headscale on Plesk/Client Unable to Reach Server/Firewall Configs

    Hi all! I am currently trying to set up Headscale( a self-host alternative to the Tailscale control server) on the Plesk server and am facing some issues that I believe have to do with being able to reach the port on the server and wanted to see if anyone had any suggestions. I will provide...
  2. M

    Issue No Domain Reachable when nginx enabled

    Hey guys, so i wanted to enable nginx for my server, i fought hard against nginx. So i managed to install it finally, but everytime i enable nginx, all my domains become unreachable, plesk itself aswell. I removed the /etc/nginx folder and all of its content before, uninstalled everything via...
  3. A

    Issue Can't login to support on Plesk site, license is in grace period, and support is not answering the phone

    How am I supposed to contact support when the Sign In link just redirects back to the Plesk homepage, the toll-free support number isn't being answered and there's no way for me to request a call back because I can't sign in to support because the link just redirects back to the homepage...
  4. B

    Resolved Server unreachable (Cent OS 7)

    Hi Guys, Since yesterday my server (virtual server cloud M) is unreachable at IONOS network, but I can log in trough kvm console and as I could see everything is working fine. I have asked IONOS support but as I could see they do not know how to fix it. I have searched here and there.. and...
  5. D

    Resolved Server unreachable, 24 hours after reboot

    Hi Guys, My plesk server suddently unreachable on all ports. The server is up to date. It happened after a licence renewal. Looks like it happends 24 hours after a reboot. What i tried: # plesk repair all -v After restart everything runs but no website or mail can be reached. After a new...
  6. P

    Issue My website hosted with Plesk is unreachable

    Hello, I think it's probably a DNS problem. When I try to go to my site (www.setis-sarl.fr), I have the following error: ERR_NAME_NOT_RESOLVED. I searched the Internet and checked the DNS setting of the domain and I do not see any error ... (Sorry for my english) Do you have any solutions to...
  7. E

    Issue Sporadically unreachable websites

    Hello! I'm fairly new to Plesk but not to the overall game. I have a few websites running on Plesk Dedicated Server. And everything is working like a charm. But once in a while, sporadically, maybe twice a month or so all the hosted websites is unreachable except the Plesk panel, the panel...
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