• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

users

  1. P

    Question Connecting a second domain

    Hey there, hope everyone is well. I am brand new to plesk, and am trying to get my head around it, before doing anything. Please be gentle :) My account shows everything is unlimited, and my user permissions all have green ticks. Plesk is being paid for by the service provider. I have one...
  2. S

    Question Grafana Extension: How to log in to Grafana outside of Plesk?

    Hi, I'm using Grafana Extension and I enabled `allow_superadmin` and all that. Now, I added the new users, but I have no idea how they can log in to Grafana - I don't want to create Plesk accounts for them. I noticed there was a question about this on this forum some time ago (Monitoring...
  3. I

    Question Plesk email users shown in users tab

    Hi, am new to plesk and is deployed on a cloud vps. My concern is if I add an email, that email is shown in users tab as well. It is really a mess. Anyway to keep email accounts in just only emails tab and plesk users(webmasters, admins) to be listed under users tab?
  4. AdrianC

    Question Does plesk use MPM ITK to run different users ?

    Hello. Can someone clarify this or has more info about this ? ... I was wondering if Plesk uses MPM ITK in order to run each vhost as a different user (user : psacln) And does it have additional customization in order to properly make mod_pagespeed cache files under /var/cache/mod_pagespeed ...
  5. B

    Resolved Backups Duplicated? Space issues.

    Hi, I am trying to understand Plesk backups better. I am running Version 17.5.3 Update #39 and I resell hosting. I have about 50 sites containing 600+ emails accounts at the moment. I have the Backup Manager set to do a complete backup every 30 days and incremental after that. Of course, this...
  6. L

    Question Reseller / Customer users

    Hi, I know that there is the option to have extra users for customers, that will then allow those extra users to access all (or specific) subscriptions, but is there that option for Resellers? I've not managed to find it if there is so some pointers would be appreciated! Thanks, Leigh
  7. N

    Issue User switching between Subscriptions

    Hello! A user we host is experiencing a problem where when they log into Plesk as the admin, if the click on any of the Subscriptions, it then logs them in as the Subscription owner. When they go back to admin, it switches them back to the admin login. Our team can't replicate this using the...
  8. P

    Resolved Migration blocks file and folder permissions

    Hello: After a Migration process it shows the following warnings and error: [22 Dec 16 11:58:32] [Migración] Plesk restore report problem: Execution of /opt/psa/admin/plib/api-cli/domain.php --update server1.domain.com -hosting true -hst_type phys -do-not-apply-skeleton -www-root httpdocs...
  9. J

    Question can someone clear up confusion about different user account types and subscriptions ?

    hello, i'm installing a new server with Plesk 12.5.3 and am really confused how the user management works. so i have several customers each of which has several domains with websites (no mail) so i start by creating a customer, in the create dialog box i am forced to create a user for Access...
  10. gennolo

    Issue Deleting FTP user from Plesk interface failure

    I am on Centos 7.2 / Plesk 12.5 box I often create restricted FTP users related to domains to let customers doing stuff on website without viewing the actual websites. It happens sometimes that when I try to delete those FTP accounts from Domains -> FTP Accounts I got an error message saying...
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