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  1. Ricardo_altertable

    Issue filemng: /usr/bin/zip execution failed

    Hello Pleskians! I have a case that may be a timeout problem, but I don't know for sure where to increase it. The error is a 504 Gateway Time-out: This occurs when compressing a PrestaShop website of about 21 GB (httpdocs) from the filemanager. The error recorded in the Plesk log is...
  2. T

    Issue Replace a folder and all contents rather than replace changed files?

    Hi we are trying to recover from a malware attack on a specific website (Not one I coded thank goodness!) I am trying to manually replace wordpress files and folders with an original copy from the wordpress repository. I want to do the following in the least disruptive way possible: If I put a...
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